It's hard for clients to understand the true value of user experience research. As much as you'd like to tell your clients to go read The Elements of User Experience and call you back when they’re done, that won’t cut it in a professional services environment. David Sherwin creates a cheat sheet to help you pitch UX research using plain, client-friendly language that focuses on the business value of each exercise.
Selected by bolora
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A List Apart
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Can You Say That in English? Explaining UX Research to Clients
3 Nov 2009 | 1:00 am -
You Can Get There From Here: Websites for Learners
3 Nov 2009 | 1:00 am"Content-rich" is not enough. Most websites are not learner-friendly. As an industry, we haven’t done our best to make our content-rich websites suitable for learning and exploration. Learners require more from us than keywords and killer headlines. They need an environment that is narrative, interactive, and discoverable. Amber Simmons tells how to begin creating rich content sites that invite and repay exploration and discovery. -
Getting to No
20 Oct 2009 | 3:00 amA bad client relationship is like a bad marriage without the benefits. To avoid such relationships, or to fix the one you’re in, learn the five classic signs of trouble. Recognizing the never-ending contract revisionist, the giant project team, the vanishing boss and other warning signs can help you run successful, angst-free projects. -
The Myth of Usability Testing
20 Oct 2009 | 3:00 amUsability evaluations are good for many things, but determining a team’s priorities is not one of them. The Molich experiment proves a single usability team can’t discover all or even most major problems on a site. But usability testing does have value as a shock treatment, trust builder, and part of a triangulation process. Test for the right reasons and achieve a positive outcome. -
Discovering Magic
6 Oct 2009 | 3:00 amWouldn’t it be a little magical if, when you signed up for a new site, it said something like, “We notice you have a profile photo on Flickr and Twitter, would you like to use one of those or upload a new one?” Glenn Jones created a JavaScript library called Ident Engine that can help you do just that.
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UXmatters
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Anonymous Cowards, Avatars, and the Zeitgeist: Personal Identity in Flux: Part I
2 Nov 2009 | 2:22 amBy Joe Lamantia Published: November 2, 2009 “We rely on our identity to make sense of almost all the experiences we have in life—digital and otherwise. And yet, experience designers rarely consider personal identity—either as an aspect of design or a factor affecting design.” Our identity—our sense of who we are, in all the various contexts we negotiate, from personal to professional, from public to private, from individual to collective—is one of the most fundamental elements of our experience and awareness. We rely on our identity to make sense of almost all the experiences we… -
Participate in the 2009 UXmatters Reader Survey
2 Nov 2009 | 2:18 amBy Pabini Gabriel-Petit, Publisher & Editor in Chief Published: November 2, 2009 To take the survey, please click this link now: 2009 UXmatters Reader Survey This month, we’re celebrating the fourth anniversary of UXmatters, which launched in November 2005. UXmatters is thriving. Since our launch we’ve published 290 articles on a great diversity of topics. Our community of readers is growing. Over the last year, almost 260,000 UX professionals have read UXmatters. Because our goal at UXmatters is to produce a Web magazine that fulfills the information needs of UX professionals… -
Make More Money: Best Practices for Ads in Search Results: Part 2
2 Nov 2009 | 2:13 amBy Greg Nudelman and Frank Guo Published: November 2, 2009 In this installment of Search Matters, we’ll continue our discussion of ads in search results. If you missed it, read Part 1, which covered these best practices: Integrate your ads’ appearance with the rest of your site. Make sure customers can easily distinguish ads from content. Keep ads relevant and appropriate. Understand how your customers interact with ads. In Part 2, we’ll discuss the following best practices: Understand what makes a good ad. Limit cannibalization. Provide ads for internal merchandise instead of… -
Using Expression Blend to Explore, Demonstrate, and Document Design Solutions
2 Nov 2009 | 2:06 amBy Kevin Silver Published: November 2, 2009 “As an interaction designer, I had to wonder, Do I really want to create production-ready code?” For the last 6 months, I have been using Microsoft Expression Blend as my primary design tool. Blend, shown in Figure 1, is quickly becoming a powerful product. Its new Sketchflow module had me at hello. Like any new tool, Blend requires some ramp up time. Plus, I had to consider how to use Blend within the design and development process where I work, because Blend is much more than a simple prototyping tool. Blend is a GUI development tool that can… -
Communities of Practice: Optimizing Internal Knowledge Sharing
2 Nov 2009 | 2:00 amBy Michael Hawley Published: November 2, 2009 “An intranet has the potential to unify a corporate culture, emphasize core company values, and develop a sense of community among employees.” An intranet has the potential to unify a corporate culture, emphasize core company values, and develop a sense of community among employees, in addition to its basic function of providing access to documents and procedural information. Unfortunately, some intranets have simply grown organically, as collections of disjointed Web sites for different departments or document repositories for particular…
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Agile Software Development
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eBook - Agile Software Development Made Easy!
30 Oct 2009 | 6:00 amMany thanks to everyone who has bought my ebook - Agile Software Development Made Easy! so far. It's gone fairly well and that gives me all the extra encouragement I need to finish my paper book! It probably won't be ready until next year some time, but my intention is to produce a product that allows you to take away all the best content from this blog and read at your convenience.Thanks again to all those who've bought the ebook in the meantime. That really is much appreciated!Kelly. -
Lean and Scrum - Chicken and Egg
29 Oct 2009 | 9:00 amHere is a really interesting post from John Scumniotales, one of the inventors of Scrum. Here he sets the record straight about whether or not Scrum was based on the concepts of Lean manufacturing, as pioneered by the likes of Toyota and Honda...Lean and Scrum - Chicken and EggWhilst this is clearly admirable for the inventors of Scrum, they clearly share some similar principles and philosophies. But in some ways I was disappointed to hear this. The idea that Scrum was based on the widely celebrated principles of Lean manufacturing really added some credibility to Scrum and other agile/lean… -
Which Agile Methodology: Scrum, XP, Either, Both or Neither?
28 Oct 2009 | 9:00 amHere is an interesting article on InfoQ about the debate over agile methodologies, and which is best: Scrum, XP, either, both or neither?Personally I think they are entirely complimentary as they cover different aspects of software development. I find it useful to think of Scrum as an agile management methodology, whilst eXtreme Programming (XP) focuses more on agile engineering.In an earlier post, I explain my views on this in a bit more detail; see here...eXtreme Programming versus Scrum.What do *you* think?Kelly.Photo by Mike Cogh -
55 Page eBook - Agile Software Development Made Easy!
28 Oct 2009 | 1:18 amOver the last couple of years, I've had quite a few requests to turn this blog into a book. Finally I've made the commitment to do it, and hopefully you'll see it for sale on Amazon in a few months time...In the meantime, I've decided to release the first couple of sections as a 55 page eBook called 'Agile Software Development Made Easy!'I've updated all my posts in the series' 10 Key Principles of Agile Software Development, and How To Implement Scrum in 10 Easy Steps. I've brought the text up-to-date with my current thinking, and in a few cases I've expanded on the points on my blog. I've… -
Agile Software Development Made Easy!
27 Oct 2009 | 1:46 pmHi all. I'm very grateful that so many blogs and web sites link to this blog. Many, of course, still link with the old name, 'All About Agile', as the link text. If that's you, would you mind updating the link text to 'Agile Software Development Made Easy!' so it reflects the new name?Many thanks in advance!Kelly.
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UIE Brain Sparks
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UIEtips: Gerry McGovern Says “Manage the Tasks”
28 Oct 2009 | 9:36 amFor years, we’ve known about the importance of completing tasks. Not the items on your to-do list — the users’ tasks. What we found in our research over the last 10 years is that practically every measure of users’ performance correlates strongly with the users completing their task. Users who achieve their objective believe the web site looks more professional, rate it as more fun, tell us it runs faster, and are more satisfied with the site. There’s no doubt: if you want users to love your site, make sure they complete their tasks. Yet, even though we know task… -
SpoolCast: Innovation Beyond the Buzzword
23 Oct 2009 | 1:31 pmDuration: 27.5m | 15MB Recorded: October, 2009 Brian Christiansen, UIE Podcast Producer [ Subscribe to our podcast via ←This link will launch the iTunes application.] [ Subscribe with other podcast applications.] [ Direct Link to MP3 File ] How many IBM or General Electric television ads do we need to see before we are groaning at the mention of the word “innovation”? It’s too late for me, personally. But that doesn’t mean real innovation is dead. Steve Jobs has been quoted saying Apple will innovate their way through tight times. This past week Apple announced… -
UIEtips: Four Essential Skills for Information Architects – An Interview with Donna Spencer
22 Oct 2009 | 7:59 amI recently facilitated several usability tests, watching user after user struggle with our client’s web site. Not one user could find the most valuable content on the site. Every user knew exactly what they wanted and all of the information they were looking for was available — they just had no idea how to find it. Once they made it to the page with their content, they still struggled. The navigation links and categories were so unclearly written that users weren’t at all sure where to click. They had to work very hard just to figure out what content was available to them on… -
UIEtips: Moderating with Multiple Personalities: 3 Roles for Facilitating Usability Tests
14 Oct 2009 | 9:06 amSometimes, just adding a mental image to something difficult can make it dramatically easier. I discovered this while helping people learn to become better usability test moderators. Moderating a usability test is difficult. There’s a lot going on, and you have to keep it all moving. Years ago, when we were privileged to have Carolyn Snyder working for us, she came up with a simple metaphor for facilitating usability test sessions. We called it the “Flight attendant, Sportscaster, Scientist” metaphor and it really helped us simplify how to moderate the session. In… -
Effectively Moderating Usability Tests, October 21
14 Oct 2009 | 6:37 amYou’ve just been asked to moderate a usability test. Whether it’s your first or your 199th, do you know how to do it and capture the best results? Will you be able to start it without a lump in your throat, or without being distracted by the thought that your every move is being watched? We’re bringing an expert in to help you make the most of this important research study. In our next UIEVS on Wednesday, October 21, Beth Loring will teach you 6 Golden Rules to Effectively Moderate Usability Tests. Conducting a usability test can be stressful, but you know how important this…
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CNET News.com
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Is Verizon's new early-termination fee anti-consumer?
7 Nov 2009 | 8:04 amThat $350 fee doubles the current one, but Verizon insists it's justified because of the higher prices of today's phones. -
Video: A new workout for the Wii
6 Nov 2009 | 8:56 pmUbisoft's upcoming fitness game, YourShape, promises an experience a step up from Wii Fit. In the process, can it help revitalize the Nintendo console? -
Popular iPhone movie app flops on BlackBerry
6 Nov 2009 | 4:57 pmFlixster's Movies app just isn't up to snuff on BlackBerry. -
Mobile: Still waiting to see what sticks
6 Nov 2009 | 4:53 pmAs businesses try to capitalize on the growing mobile software market, open source can offer a way to encourage adoption and build products in the image of the prospective buyer. -
Reporters' Roundtable 9: The business of app stores
6 Nov 2009 | 4:15 pmThe App Store business model, nearly perfected by Apple, has changed the way software is made, sold, distributed, and priced. Join Rafe Needleman in discussion with CNET's Maggie Reardon and GigaOm's Sebastian Rupley.
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chrisbrogan.com
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Interview with Mike Myatt
5 Nov 2009 | 8:46 pmMike Myatt is Chief Strategy Officer of N2Growth, a business that deals with branding, coaching, leadership management and more. Mike was also kind enough to buy many copies of Trust Agents, which made me wonder: what kind of a guy buys a ton of books to help a guy out, without wanting me to go and speak at some event or something? Mike just wanted to see things go well with our launch, and for that, I’m grateful. I asked Mike some questions about his business and where he sees all this going. Here’s our interview: You help coach CEOs on leadership and related issues, and… -
How to Think Of Blog Posts
5 Nov 2009 | 4:26 amThe secret to blogging every day is a blend of three things: discipline, practice, and ideas. That last part is usually what I find people asking me for help with, so let’s talk about that today. Ideas don’t just grow on trees. But, you do have to harvest ideas the way you’d pick apples. Why? Because they’re everywhere. Here are some of the ways I find ideas. How to Think of Blog Posts Answer questions. You get emails with people asking you for your thoughts on X. Write the post instead of just replying to the email. Take pictures. I see strange things out and about. -
Wiring Up Business- Two Channel Social
3 Nov 2009 | 10:14 pmLet’s imagine you’re a small or medium sized business and looking to use social software to improve communications on many fronts: support, service, marketing, etc. If you chose to use a service like Twitter, for instance, for some of this communicating, I can see the need to have a two-channel mindset: one public and customer-facing and the other private and business-facing. On the public channel, you’d talk with customers and prospects about the business, including everything from support help to promotional opportunities, to general good will. On the other channel,… -
Trust Agents- An Introduction
3 Nov 2009 | 7:39 amI can’t say thanks enough to John Spiropoulos for his great video project from my trip to Southern California to spend time with Brandtailers. These videos he made are amazing. Pay attention to the quality John put into them more than the content itself. I mean, I’m flattered and pleased, but also pay attention to how John did what he did. I think he’s top shelf. You? If you can’t see the video, click here. -
Thank You Amazon-Thank You Friends
3 Nov 2009 | 4:28 amYesterday, Trust Agents was named a Top 10 Book by Amazon.com, thanks in great part to YOUR kindness by ordering it. In just over two months, the book has made the New York Times Bestseller’s list, the Wall Street Journal Bestseller’s list, the top 5 sellers on Audible.com, and now the Top 10 Business & Investing books of 2009, according to Amazon. I consider every one of those successes to be yours. You did all the hard work. Julien and I just typed. Thank you for what you’ve done to make the book successful, and for believing in us. For those of you who haven’t…
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Mashable!
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POLL: TweetDeck Trounces Seesmic Desktop in Reader Vote
6 Nov 2009 | 8:41 pmWe’ve had a number of close calls here during our Web Faceoff series, but this wasn’t one of them. This week we pitted TweetDeck and Seesmic Desktop against each other in a bar room brawl for favorite Twitter client. Now, the results are in. Whereas last week’s Windows 7 versus OS X 10.6 Snow Leopard battle was a close one, with Windows 7 going the distance to outlast the current Mac OS, this week’s showdown had a big winner. …and TweetDeck was it, with a full 71% of the vote (3294 votes) as compared to Seesmic Desktop’s 23% (1055 votes). Six percent or 260… -
iPhone Coming to Verizon in 2010 [RUMOR]
6 Nov 2009 | 5:21 pmMany signs point to the Apple and AT&T agreement that makes the latter the exclusive carrier of the iPhone within the US coming to an end within the next year. For starters, non-exclusivity has been profitable for Apple in other parts of the world. Moreover, even AT&T’s CEO acknowledges the deal won’t last forever. And while Verizon might be all about showing off what Droid does right now, a new report suggests it could become the first carrier other than AT&T to offer iPhone on American soil, starting in the second half of 2010. According to a report obtained by Apple… -
DocVerse Puts Google Docs-Like Collaboration Inside Microsoft Office
6 Nov 2009 | 5:20 pmThis post is part of Mashable’s Spark of Genius series, which highlights a unique feature of startups. If you would like to have your startup considered for inclusion, please see the details here. The series is made possible by Microsoft BizSpark. Name: DocVerse Quick Pitch: DocVerse brings the collaboration functionality of products like Google Docs to the 600 million users of Word, PowerPoint and Excel. Genius Idea: Collaboration is a key to success in any business, especially when you have a scattered team that needs to work on documents constantly. There are already a lot of options,… -
FishVille Launches on Facebook; It’s Like Underwater FarmVille
6 Nov 2009 | 3:56 pmWe were sort of surprised to discover how many of you proclaim your love for FarmVille, the social farming sim game from Zynga. We reported that the company had trademarked the name FishVille last month, and speculated that an aquatic derivative of the wildly popular social game might be in the works. And indeed it was, with FishVille launching in beta today. It’s a bit of a late contender to the aquarium games space, with Happy Aquarium, Fish World and My Fishbowl all getting a head start. Nevertheless, Zynga has enough clout in the social games space to make FishVille a quick winner… -
5 Must-Have iPhone Apps for Wine Lovers
6 Nov 2009 | 3:23 pmMegan Berry is an evangelist for Mobclix, the industry’s largest mobile ad exchange, working on social media and marketing. She also blogs at The Huffington Post and the Mobclix blog. You can follow her on Twitter as @meganberry, or through the @Mobclix handle. Unsure about mixing your iPhone with wine? Well, if you’re a true vinophile, the iPhone is an amazing device to keep you more connected to your wine. The following list of top wine apps on the iPhone will convince you that mixing the two is worth the risk of spilling some pinot noir on your phone. Like wine itself, these…
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CNN.com - Technology
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Q&A: How design can change the world
6 Nov 2009 | 10:51 amThe title of Warren Berger's recently published book -- "Glimmer: How Design Can Transform Your Life and Maybe Even the World" -- is ambitious. -
Going to the office . . . in Second Life
6 Nov 2009 | 9:49 amAs recession-minded businesses cut back on travel for employees, online communities such as Second Life are filling the void. More than 1,400 companies and agencies now use Second Life avatars to hold virtual meetings and conduct training. -
Google releases Dashboard tool
6 Nov 2009 | 8:06 amEver wonder what information Google knows about you? With a click or two, now you can find out. -
Google tries its hand at customer service
5 Nov 2009 | 10:14 amIf you rely on a compelling service that happens to be free, what level of customer support are you entitled to receive? -
Life-logging camera may help fight memory loss
5 Nov 2009 | 8:08 amA small, wearable camera that captures images automatically could change the way memory loss patients, in particular those with Alzheimer's, are treated, experts say.
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The Social Organization
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It's the Trough of Disillusionment and So Much More
26 Oct 2009 | 3:03 pmWe're in for an interesting ride. The social software market is going through a bumpy patch. The 'trough of disillusionment' is the third phase of Gartner's Hype Cycle and I think we are in its valley in the social software market. For those that aren't familiar with the model, it's below:Why are we here? Well everyone got pretty excited about social tools ability to spread information and the adoption rate by individuals has been phenomenal. If you need a refresher on adoption rates, re-view What is Social Media (not for polite company but gets the point… -
The Social Media Fear Factor
29 Sep 2009 | 2:55 pmFor social media enthusiasts, it is sometimes hard to understand the trepidation and anxiety that social media engenders in others, particularly in the business world. The truth is - and this is coming from someone who is pretty immersed in it - social media does a lot of exposing. There are not only a lot of potential critics out there, there are also a lot of prospects and competitors out there. If you are not on your best behavior, they may see you at a moment of weakness and they may not stick around to see if that is who you really are or not.Starting a business has reinforced and… -
The Opportunity Cost of Being Ungrateful
15 Sep 2009 | 7:28 pmIn business contexts, where we are often paying for things and delivering products or services based on contractual terms, it is pretty easy to forget the social graces that we might otherwise employ. I certainly have been guilty of this in my haste or impatience to finish something or get something done more 'expediently'. And, in general, that is still an OK way to proceed if everyone understands and is playing by the rules.The problem? We as humans crave appreciation so while it is OK to process a transaction with a vendor or a customer and not think anything more of it... … -
The Company Your Targets Keep
8 Sep 2009 | 4:40 amIn the past, because relationships and influences used to be so hidden from view, we had few options but to go directly to the person we were hoping to influence - whether to sell them something, convince them of a course of action, get support, etc. Interestingly enough, except for people who are primed and ready to be influenced that tactic doesn't work all that well. So this is where advertising has traditionally come in - something that gets in front of people, makes them aware, and warms them up. But it also annoys most people because it gets in the way of something else they… -
Thinking about Deaths, Endings, & Beginnings
26 Aug 2009 | 4:58 amMy husband is in the news business - in New England - which means we were up early this morning on news that Senator Kennedy had passed. Interestingly he passed away late last night, on the anniversary of the death of my father from the same type of cancer. Both were great men - Sen. Kennedy nationally and my father on a local level - and also flawed men (like us all - some just hide it better than others). It's a sad day. Whether you like his politics or not, Senator Kennedy cared deeply about ensuring everyone in our society had access and opportunity and spent his life dedicated to…
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Smashing Magazine
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The Beauty of London in Design
6 Nov 2009 | 10:03 am“There is no specific London style.” At least that’s what the ‘Super Contemporary’ show at London’s Design Museum proclaims. During an exploration of London’s art and design scene in September 2009, what did emerge was a city with a unique sense of its own personality and history, a fertile hub of international thinkers, and a community working towards a future that is designed to be interactive, environmentally responsible, and prosperous.Here is a look at the visual personality of London, based on visits to the city’s major art museums, attendance at… -
Invoice Like A Pro: Examples and Best Practices
5 Nov 2009 | 12:25 pmYour invoice should be prim and proper, so that you can get paid by your clients efficiently. While invoicing is not a fun task, it’s a necessary one: by keeping clients informed of your expectations, you will get paid punctually and reinforce your professionalism. After going over some best practices for creating invoices, we’ll review some great (and not so great) online invoicing tools, so that you can spend less time creating invoices and more time doing the things you love!So here are some general guidelines, best practices and examples that will help you make… -
Website Maintenance Tips for Front-End Developers
4 Nov 2009 | 12:23 pmOne of the biggest advantages of online media over print is the ability to change, update, and enhance online media at virtually anytime, with virtually no negative side effects. In fact, if a website or web application does not continually offer its users an ever-evolving and growing experience, that site or application would soon become insecure, unusable, and out of date.Have you beautified your code, validated your markup, and made your XHTML more semantic? Have you implemented basic SEO best practices, spell-checked content, and removed legacy code? Have you ensured… -
50 Beautiful and Creative Blog Designs
3 Nov 2009 | 1:23 pmThe most recent collection of creative blog designs was featured here on Smashing Magazine back in July. Only three months have passed and we’ve got a new dose of inspiration for you. Beautiful and sophisticated designs are constantly appearing on the Web; creative activity is in non-stop mode, despite global economic shocks and unfortunate events; and this is surely a positive sign.Today, we showcase 50 fresh, beautiful, inventive and, hopefully, inspiring blog designs. The variety of styles represented in this collection is considerable, so everyone will be able to find a… -
The Ails Of Typographic Anti-Aliasing
2 Nov 2009 | 3:12 pmAs printed typography enjoys the fruits of high-DPI glory, proudly displaying its beautiful curves and subtleties, its on-screen counterpart remains stifled by bulky pixels, living in a world of jagged edges, distorted letterforms and trimmed serifs. Until display manufacturers produce affordable 200 or 300 PPI monitors, we’ll have to rely on software advances to fix these problems.Enter anti-aliasing: the next best thing to a world of higher-resolution monitors. The concept of anti-aliasing is fairly simple: add semi-transparent pixels along the edges of letterforms to…
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jQuery Blog
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What Bug Needs to be Fixed for jQuery 1.4?
30 Oct 2009 | 12:39 pmWant to make sure that your “favorite” jQuery bug is fixed in time for the upcoming 1.4 release? Then tell the jQuery dev team using the below form. -
2009 jQuery Halloween Pumpkin
30 Oct 2009 | 12:29 pmIn a repeat of last year’s phenominal jQuery pumpkin Christopher Pickert is back with a brand new jQuery 1.3-using pumpkin that’s sure to frighten visitors: Thanks again to Christopher for this great creation. -
jQuery Summit - Nov. 19th
22 Oct 2009 | 6:00 amEnvironments for Humans is running a one-day, online conference focusing on jQuery. The conference will be on November 19th and will feature a number of prominent members of the jQuery community, including members of the jQuery team. The following talks are slated for the jQuery Summit: The State of jQuery - John Resig Web Interface Essentials - Marc Grabanski RIAs: Building for the Desktop with the Web - Jonathan Snook Rich Interactivity, Simplified, with jQuery UI - Richard Worth Refactoring jQuery - Jonathan Sharp JavaScript for Designers - David McFarland Building Robust jQuery Plugins -… -
code.jquery.com Redirected to Google Ajax APIs
20 Aug 2009 | 11:02 amStarting at 10PM MT on August 20th, code.jquery.com will start redirecting (301) to ajax.googleapis.com [http://code.google.com/apis/ajaxlibs/documentation/index.html#jquery]. Immediate Impact: None Redirection will occur using 301 “Permanent Moved” Packed version will be replaced with minified version Long Term: Migrate any sites using code.jquery.com to Google’s AJAX Libraries API Full documentation of Google’s Ajax API are available at http://code.google.com/apis/ajaxlibs/documentation/index.html#jquery. For your convenience here are the old URLs on… -
Fall 2009 jQuery Talks
14 Aug 2009 | 10:54 amReminder: While the upcoming jQuery Conference is already sold out, we’re still looking for some excellent talks. We’re accepting talk proposals until the 15th. If your talk is accepted your ticket fee will be waived. Even if you can’t make the jQuery Conference, though, there are a number of opportunities to meet members of the jQuery team, hear talks about jQuery, or generally mingle with other jQuery users coming up in the next couple months. If you happen to know of any other talks or events please comment below and we’ll add them. Workshop: Conquering jQuery with…
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Web User : Internet & Technology News
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PlayStation owners more faithful: study
6 Nov 2009 | 4:20 amLadies: Does your boyfriend own a games console? If the answer is no, you should be worried, according to a survey. -
Twitter silence for Remembrance Day
6 Nov 2009 | 3:32 amAn online campaign to encourage Twitter members to mark the traditional two-minute silence on Remembrance Day has been launched. -
FA launches live match streaming portal
6 Nov 2009 | 2:44 amThis weekend's FA Cup matches, including Oldham Athletic versus Leeds United, will be the first games streamed on the FA's new video portal. -
Robbie Williams album exclusive on Spotify
6 Nov 2009 | 2:04 amRobbie Williams' new album Reality Killed The Video Star will be exclusively available to Spotify members before it is officially released. -
Sesame Street scareware scam
5 Nov 2009 | 8:43 amBig Bird's birthday has been blighted by cybercriminals pushing fake anti-virus software.
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Twitterface
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Possible Uses for TwitterPeek
4 Nov 2009 | 7:42 amI had a long and interesting conversation with my husband last night, a non-Twitter user (well, he has tweeted ONCE in his life - he does have an account) about this TwitterPeek gadget. If you haven’t yet heard about it, TwitterPeek is a new Twitter-only device that has been released. I was going on and on about how stupid it was, and how it seems short-sighted and pundits predict it will fail and possibly Twitter should not have authorized the branding and association of it. He had a different take and now I have to wonder if this could be something the creators were thinking about. To… -
Purpose of Twitter Lists for Play & Productivity
1 Nov 2009 | 10:26 amTwitter has now rolled out their new List feature to all users (I think.) If you don’t have the feature available in your account at twitter.com you soon will. Clients, like Tweetdeck, Seesmic and Tweetie, don’t have the feature implemented yet but likely are working on it. We are definitely rushing to implement this as fast as we can for our Twitterface client. This is a very exciting feature! Some of the benefits of Lists are: You don’t have to follow people you have on a list, so brands like Starbucks or Verizon or whoever you need to interact with occasionally,… -
TweetReach - How Far Did Your Tweet Travel?
31 Oct 2009 | 9:33 amThanks to Drew Ellis, a new friend from the UK, I discovered a nifty tool today called TweetReach. You enter a distinct search term, url or hashtag, and the software searches a maximum of 50 tweets for free. For $20 you can order a full report, which will contain all mentions of your search term over the past 7 days or maximum 1500 results (limits imposed by Twitter.) I find the cost of the report a bit high - using TweetReach for something like a marketing campaign is a very appealing way to see the effectiveness and what people are saying about it, but $20 on just that every week (or… -
Beta Product Updates
5 Oct 2009 | 5:34 amWe have a number of updates I wanted to tell users about. Some of these are long-awaited and I’m excited to make them available. CLEANER PANES We have cleaned up the panes by making tweet actions appear when you hover over areas instead of cluttering the screen with many little icons, so don’t panic when you don’t see icons under the avatar! Just hover over the tweet and you’ll see all the icons. 3 NEW INTEGRATED SERVICES The area under the update bubble contains actions for shortening links before tweeting, adding photos or a video or finding a song to share. Right… -
17 Web-based Twitter Products, Compared
26 Jul 2009 | 7:28 pmTechCrunch, frequent Twitter news reporter, published an article yesterday called Tweeting from the Web? Nine Alternative Web Clients which was both mildly annoying (since Twitterface was not mentioned) and perplexing, since three web-based, business-focused clients weren’t mentioned at all, as well as a handful of other applications that I know have been in existence since 2008, such as Hootsuite and CoTweet. Orli Yakuel did a great job at capturing some of the pros and cons of the apps listed in her chart - I am not going to go into that detail here as I have deliberately not used…
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CMSWire.com - All News
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Thanks to Our Fabulous Sponsors (6-Nov-2009)
6 Nov 2009 | 5:06 pmIt’s been a busy week at the J Boye 2009 conference in Aarhus, Denmark. We’ve covered a few of the highlights here, and there are reams of tweets you can review here.Now just before we step out into a chilly Friday evening we want to say a big thanks to the current CMSWire sponsors (follow them on Twitter). It’s you who have kept our geek gears turning and the keyboards merrily clacking. We are thankful. Additionally, we know that travel budgets are down and that virtual events are up. Are you promoting a webinar or seminar? We offer highly effective event promotion… -
Telligent's Newest Exec To Oversee Communications, Strategy Services
6 Nov 2009 | 11:08 amWhile they may seem quiet lately considering the rush of social computing announcements coming out almost daily, Telligent (news, site) does not appear to be sitting on their laurels.As a provider of a newly revamped social software platform, Telligent is in one of the most competitive markets today. So they need to be on their game.To help them reach their goals they have appointed Kelly Brashear as director of services, reporting directly to the VP of Operations. His responsibilities? To oversee Telligent’s professional services team.Brashear has a sales and service background,… -
Apache Emulator for IIS Smooths Platform Migrations
6 Nov 2009 | 10:38 amFor those of you who run a Microsoft web environment built on IIS (Internet Information Server), but still would like to run some open source applications and/or websites, there’s good news for you. Helicon Tech, a provider of web server enhancement tools, has released an Apache emulator for IIS 7. Called Helicon APE, it implements .htaccess configurations within the IIS web server. This includes almost all of the major Apache modules (35+ to be exact). The Helicon APE offers modification-free transition of Apache websites to IIS, simple configuration of PHP and Apache compatible… -
Coveo Expresso: Free Enterprise Search For Up to 50 Users
6 Nov 2009 | 10:03 amAdvanced search technology developer Coveo (news, site) has just announced that it is making a beta version of its new Coveo Expresso search solution available for free in a move that is sure to please the small business market. Coveo Expresso Beta gives up to 50 users the ability to search up to one million desktop and email files as well as up to 100,000 intranet documents and can be installed by a company’s IT department — says Coveo — within an hour. Read full story... Follow us on Twitter -
SaaS Project Management Service Integrates Zoho Docs
6 Nov 2009 | 9:34 amZoho’s (news, site) online office editing is a very popular tool these days as another service bags it to boost its own portfolio. Read full story... Follow us on Twitter
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Process Cafe
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Friday review - What happened last week 6th November 2009
6 Nov 2009 | 7:00 amWith the inclusion of posts on the Posterous Cafe, this will be a regular weekly consolidation post highlighting some of the key entries made on the Posterous Cafe that may have escaped your attention: Teamworks 7 BPMS Report - A report from Bruce Silver on Teamworks 7's latest update. If you're not following Bruce, by the way, you should be) Time for the next generation of knowledge automation - Some interesting thoughts about EDM, complex event management, ERP and BPM from Haleyai.com CIO: Don't attempt BPM system without mapping process flows - A neat little article from Niel… -
Hot topics this month at The Process Cafe
5 Nov 2009 | 7:00 amAfter checking my visitor logs recently I wanted to let you know what were the 5 most visited pages over the last 30 days here on the Process Cafe Tim Wilson shows us the top free bpm modelling tools What's the difference between erp and bpm? 5 Simple Questions to see if your Business Process can be modeled and Automated using Workflow Software Your criteria for choosing a BPM tool Review: Lombardi's Blueprint software Be sure also to check out the categories listed on the left and see posts related to my thoughts on BPM, case studies, business rules and the marketplace Reminder: 'The… -
Process inconsistencies hit the customer... Again.
4 Nov 2009 | 7:00 amI rented a van last week. Just a standard Luton van. I used it for transporting some set pieces to the performance venue for a local group I am a member of. When I went to the rental location I took my drivers license and the associated 'paper documentation' which is issued by the UK DVLA. This details all the endorsements "points" you have as well as your entitlements to drive (Motorcycle, Heavy good vehicle etc.) I've rented vans from this location before and they have my details on file so I filled out the form, signed on the line gave them my credit card and went. The guy didn't ask to… -
Why are the 5 'Hot' questions hot?
2 Nov 2009 | 7:00 amI wanted to take a few moments to pass on my thoughts about a post I read last week. This post was from Jim Sinur and related to his thoughts on the 5 Hot Questions you should be asking about BPM. According to Jim the 5 questions that came out of discussions held at Gartner's BPM conference and symposium were: 1 What are the Benefits of BPM? 2. How Should I Get Started? 3 How do I set up Organizational Supports? 4. Which BPM Technologies Should I Use? 5. How do Business Rules Help BPM? Now I don't know about you but I think that at least four of those questions are non-specific enough to be… -
Friday review - What happened last week 30th October 2009
30 Oct 2009 | 8:00 amWith the inclusion of posts on the Posterous Cafe, hopefully this will be a regular weekly consolidation post highlighting some of the key entries made on the Posterous Cafe that may have escaped your attention.What is ITIL? - A post from the ARIS BPM community which focuses on ITIL V3 and lays the foundation for further posts relating to the use of ITIL within the ARIS ITIL Reference ModelPegasystems merges Agile methodology with BPM - A software update from Pegasystems which incorporates agile methodologies with BPM itself. Not totally sure of the value of this as it seems to be expanding…
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CSS-Tricks
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Quickie CSS3 Tricks with Fallbacks
6 Nov 2009 | 3:45 amCSS3 can do some seriously neat stuff. Just check out some of the crazy 3D stuff you can do in WebKit. But as we all know, we need to be careful with what we choose to do with it. The most cutting edge techniques are fun to play with, but since since only a sliver of browsers support them fully, we can only use them in circumstances where they fall back to otherwise perfectly acceptable styling. Let’s look at a couple of quick, simple, cheezy examples. Growing Links Scaling an element is really fun any easy with CSS3. We don’t need CSS3 to do this, we could use relative… -
New Poll: How do you format your CSS?
4 Nov 2009 | 5:33 amThe poll is in the sidebar, so jump down there to vote. You can see examples of the different ways to format CSS here. I think that covers most of the popular ways to format CSS, but if you have your own unique way, feel free to post some code or a link to an example CSS file in the comments! I think it’s an interesting topic because us all the implications it may have on a site and the working life of the front end coder. We spend so much time in CSS that how we choose to format it affects how efficiently we can write it, how easily re-acquainted we are with old CSS, and even… -
Poll Results: When Do Jobs Get Done?
3 Nov 2009 | 11:00 amWhen this poll first kicked off, the “late” options were way ahead. Over time, things have evened off a bit, and the results are closer than I thought they might be. If you are in the on time or early crowd, congrats! That means you are really good at estimating project completion times. For the rest of us, that means we should start pushing those dates back a little further than we do now. Of course, meeting deadlines is reliant upon both our working speed and our clients ability to communicate, but we are the ones issuing the completion dates, so it’s our job to anticipate… -
Holy Sprites
2 Nov 2009 | 3:39 amLots of folks joined in on the fun with the Show Off Your Sprites! contest. I used the ol’ random number generator and came up with Lee Kowalkowski as the big winner, congrats Lee! Now let’s take a look at some of the submissions. Looking at sprites I find strangely fascinating. It’s like this strange secret language of the web that only us performance nerds really understand =) Some of these may have been cropped or resized. They aren’t meant to be taken and used, I just hope they serve as an inspirational spark! If you just look through all these and were like… -
Redesigned Personal Site
30 Oct 2009 | 4:46 amAs I do from time to time, I redesigned my personal site (redesign notes). I wanted to make the site a better vessel for writing, so the shell of the site has a much nicer structure for doing that. It’s 100% WordPress of course. I did break one major rule: the design is a complete overhaul of the previous site, rather than an evolutionary step. I just felt like evolution wasn’t going to cut it this time. And besides, this is a low-traffic, personal site, not major news portal or web app or anything where the “Who moved my cheese?” phenomenon is much stronger. In…
