Before you read this article, you may have thought your dog had the grossest eating habits ever. But Fido's penchant for poo is nothing compared to some of these sickos highlighted in Cracked. For example, Victorian scientist William Buckland: He didn't just stop at the meat of animals, either. While on a visit to St. Paul's Cathedral, a strange mark was found on the floor. A debate broke out as to what the stain could possibly be, at which point Buckland got on his hands and knees, licked the stain and confidently announced it to be bat piss. But the craziest thing Buckland ever did, at…
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8 historical figures who ate disgusting things
Holy Kaw!8 Feb 2012 | 11:26 pm -
Groupon's First Earnings Call Missed the Mark, But It May Not Matter
ReadWriteWeb8 Feb 2012 | 9:28 pmToday in its quarterly earnings call, Groupon reported that it did not meet fourth quarter expectations. The company posted a $43 million loss, or $0.08 cents per share. Despite the loss, Groupon's revenue in the fourth quarter 2011 grew 194% to $506.5 million, up from $172.2 million in the fourth quarter of 2010. In fact, the fourth quarter 2011 was the company's first quarter of operating profitability since it opening international operations in the second quarter of 2010. This brings everyone back to the same question: Is the daily deals model a real, legitimate business, or is it just a… -
Google Chrome Update Brings Faster Browsing
Mashable!9 Feb 2012 | 1:12 amThe new stable release of Google’s web browser Chrome brings several improvements, most importantly faster browsing and more protection from malicious downloads. From now on, when you start typing in Chrome’s address box (or omnibox, as Google calls it), as soon as Chrome autocompletes the URL you’re likely to visit, it will prerender the page, making your overall browsing experience faster. As far as security goes, Chrome now does checks on executable files you’ve downloaded from the net. It matches the executables against a whitelist – a list of programs known… -
How to Succinctly Report a Blog Issue to Tech Support
@ProBlogger8 Feb 2012 | 6:07 amThis guest post is by Matthew Setter of Malt Blue. How often do you find it happening to you? You discover an issue with your site, or one of your community members emails you to tell you about it, and soon you start to see tweets about it too. Maybe it’s as simple as an error message that detracts from the professional appearance of your site. Perhaps the contact form doesn’t send messages to your contact email address. Or is it that the whole site just displays as a blank page, otherwise known as the white page of death? You’re not a programmer, a software engineer or a seasoned… -
Will The Real Social Business Experts Please Stand Up?
Logic+Emotion7 Feb 2012 | 10:23 amStop what you're doing and check out this thread (on Google Plus of all places) started by Francine Hardaway. She started it off with a simple question. "Who are the best experts in social business?"What followed was a robust discussion on what social business is, isn't and who's driving the agenda forward in the space both in thought and action. If you're interested in the emerging definition of social business (aka the convergence of enterprise 2.0 and social media) I highly recommend you taking a look. Some of my favorite thoughts:"the thread that social business is not the same as social…
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Holy Kaw!
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8 historical figures who ate disgusting things
8 Feb 2012 | 11:26 pmBefore you read this article, you may have thought your dog had the grossest eating habits ever. But Fido's penchant for poo is nothing compared to some of these sickos highlighted in Cracked. For example, Victorian scientist William Buckland: He didn't just stop at the meat of animals, either. While on a visit to St. Paul's Cathedral, a strange mark was found on the floor. A debate broke out as to what the stain could possibly be, at which point Buckland got on his hands and knees, licked the stain and confidently announced it to be bat piss. But the craziest thing Buckland ever did, at… -
5 explanations of why teenagers act the way the do
8 Feb 2012 | 11:22 pmUnderstanding the teenage mind could be a life's work. For those of you who don't have that kind of time, however, Mental Floss gives five things that could explain the mind of the teenager. For example, parents, have you ever wondered if your teenager is somehow getting dumber? Parents of teens often wonder what happened to the bright child they used to have. How can someone go from getting A’s to getting C’s when they seem to be doing the same amount of work? Once again, changes in the brain are to blame. While the merits of IQ tests are debatable, scientists used to think IQ… -
Surviving the loss of a star employee
8 Feb 2012 | 11:16 pmSome groups have stellar members who carry the team. That's all well and good until that member leaves. Then what? This Smartblog video will help you answer that question: Full story at Smartblog on Leadership. Top news for leaders. Permalink | Leave a comment » -
Disneyland circa 1957 [video]
8 Feb 2012 | 11:14 pmThis video was shot in 1957, less than two years after Disneyland had opened. The footage is newly restored and ready to take you to the happiest place on earth as it was in its early days. Full story at Mental Floss. All the top Internet videos in one place. Permalink | Leave a comment » -
People unplugging their TVs during the Super Bowl
8 Feb 2012 | 11:08 pmThere's no faster way to ruin an American's day than to unplug his or her TV during the Super Bowl. Think we're exaggerating? Take a look at these folks go form 0 to 60 in less than a second, all thanks to Jimmy Kimmel's latest Challenge. Full story at Jimmy Kimmel Live. Top sports news. Permalink | Leave a comment »
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ReadWriteWeb
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Groupon's First Earnings Call Missed the Mark, But It May Not Matter
8 Feb 2012 | 9:28 pmToday in its quarterly earnings call, Groupon reported that it did not meet fourth quarter expectations. The company posted a $43 million loss, or $0.08 cents per share. Despite the loss, Groupon's revenue in the fourth quarter 2011 grew 194% to $506.5 million, up from $172.2 million in the fourth quarter of 2010. In fact, the fourth quarter 2011 was the company's first quarter of operating profitability since it opening international operations in the second quarter of 2010. This brings everyone back to the same question: Is the daily deals model a real, legitimate business, or is it just a… -
Daily Wrap: January's List of Apps You Need to See and more
8 Feb 2012 | 6:00 pmDan Rowinski rounds up the best apps, in our opinion, of January 2012. This and more in today's Daily Wrap. Sometimes it's difficult to catch everything that hits tech media in a day, so we wrap up some of the most talked about stories. We give you a daily recap of what you missed in the ReadWriteWeb Community, including a link to some of the most popular discussions in our offsite communities on Twitter, Facebook, LinkedIn and Google+ as well. Sponsor New iPhone, iPad and Android Apps for January 2012 In what is surely a labor of love, Dan Rowinski combs through the mass of apps released… -
Stop Saying "Finally"
8 Feb 2012 | 5:50 pmFIIIINALLY! Google released a Chrome beta for Android! GODDDDD. What took them so long? All the Ice Cream Sandwich users have been waiting, like, FOREVER! Finally, Tweetbot for iPad came out. I've only been asking them for, like, EIGHT MONTHS! Jeez. Apple fiiiinally released iTunes Match after a whole month, and it didn't even work right! Listen to how this sounds. How do we, the tech bloggers, get away with headlines like this? Where do users get off complaining impatiently about updates to a service that costs them $2.99? Or a free service? Let's have a reality check. Remember how awesome… -
10 Ways to Win Over Writers
8 Feb 2012 | 5:00 pmAs a PR person, product developer, CEO or whatever, you're probably more interested in getting noticed by the media than developing a relationship with a particular writer. That's one way to go about it. Then there's that old-fashioned "building a relationship with a real person not a robot" idea. You know, treating people like people and taking the time to get to know them. Oh right, yeah, forgot about that. Writers, like artists, are sensitive to ideas and people. But not every writer will get you or your product - and in the tech world as in any world, each writer has their own… -
Nginx Continues Growth, Adds Commercial Offerings
8 Feb 2012 | 4:30 pmAccording to the Netcraft Web Server Survey for February 2012, Nginx was "the only server to experience a non-negligible market share increase this month" by picking up 0.27 percentage points. Good news for the upstart Web server, just as the brand-new company behind Nginx takes the wraps off its commercial packages. Nginx has had quite the growth spurt over the past year. In February of last year Nginx had 7.57% of the market, or about 21 million domains hosted with Nginx. Microsoft had 20.04%, or about 57 million. Apache was at 60.10%, with more than 171 million domains. Sponsor…
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Mashable!
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Google Chrome Update Brings Faster Browsing
9 Feb 2012 | 1:12 amThe new stable release of Google’s web browser Chrome brings several improvements, most importantly faster browsing and more protection from malicious downloads. From now on, when you start typing in Chrome’s address box (or omnibox, as Google calls it), as soon as Chrome autocompletes the URL you’re likely to visit, it will prerender the page, making your overall browsing experience faster. As far as security goes, Chrome now does checks on executable files you’ve downloaded from the net. It matches the executables against a whitelist – a list of programs known… -
‘Bachelor’ Contestant Courtney Gets Auto-Tuned [VIDEO]
8 Feb 2012 | 9:19 pmFans of The Bachelor are all too familiar with this season’s over-the-top contestant Courtney, who makes snide comments at the camera and likes to take off her bikini top. Now, a video has popped up on YouTube that has turned some of her signature phrases — from “Winning!” to “I do modeling” — into a catchy Auto-Tune clip. The contestants are vying for a rose from winemaker Ben, and Courtney has rubbed many of them the wrong way, and this video shows why. This is not the first time YouTube users have turned pop culture moments into Auto-Tuned videos. -
Facebook Talks About Social Games and Mobile Apps for 2012
8 Feb 2012 | 9:09 pmFacebook revealed its roadmap for social games and mobile apps for the rest of the year at the Inside Social Apps 2012 conference on Wednesday in San Francisco — and it’s good news for app developers. Want to create an app for Facebook’s Open Graph? The mobile space presents a huge opportunity to create cross-platform social games, said Carl Sjogreen, director of product management at Facebook, who spoke to a packed conference center filled with IT insiders about Facebook’s projections for the mobile social gaming and app space for this year. “You sort of had to… -
What Digital Non-Profits Can Learn From Companies Like Google
8 Feb 2012 | 8:46 pmDaniel Atwood works with organizations in the social sector to craft meaningful experiences for customers and constituents, and to find innovative product, campaign and messaging ideas in unexpected places. We live in a world where new digital products are solving problems daily — from managing our finances to remembering the groceries. Often, they’re solving problems we didn’t know we had, like the need to connect several times a day in 140 characters or less. Occasionally, they’re creating new problems (but that’s a topic for another conversation). What… -
Comment and Highlight on Websites with commentto
8 Feb 2012 | 8:30 pmThe Spark of Genius Series highlights a unique feature of startups and is made possible by Microsoft BizSpark. If you would like to have your startup considered for inclusion, please see the details here. Name: commentto Quick Pitch: Comment anywhere. Genius Idea: Commentto is a browser add-on service that allows users to highlight, bookmark, comment, save and share bookmarks and excerpts on websites. Do you ever want to add extra knowledge to a news story or other content on the web? Well, browser add-on commentto lets you comment on anything you want. Commentto allows users to highlight…
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@ProBlogger
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How to Succinctly Report a Blog Issue to Tech Support
8 Feb 2012 | 6:07 amThis guest post is by Matthew Setter of Malt Blue. How often do you find it happening to you? You discover an issue with your site, or one of your community members emails you to tell you about it, and soon you start to see tweets about it too. Maybe it’s as simple as an error message that detracts from the professional appearance of your site. Perhaps the contact form doesn’t send messages to your contact email address. Or is it that the whole site just displays as a blank page, otherwise known as the white page of death? You’re not a programmer, a software engineer or a seasoned… -
Make Your Blog Load Faster than ProBlogger: Part 2
7 Feb 2012 | 12:05 pmThis guest post is by Devesh of WP Kube. A few months ago, I wrote a guest post here called How to Make Your Blog Load Faster than ProBlogger. Today, I’ll go into some more detailed advice to help you speed up your site even more. If you’re a blogger, you already know about the importance of blog loading speed, and the role it plays in search engine rank and marketing your blog. But if this is new territory for you, here are three quick reasons why you need to speed up your blog: Google includes website loading speed as an important metric in their ranking algorithm. If you want… -
How I Beat my Best Month Ever by Doing Something Good, Better [Case Study]
7 Feb 2012 | 6:04 amMid-December 2010: on my photography site, we launched a new campaign—our first ever 12 Days of Christmas promotion. The result was my biggest month of earnings ever up to that point. The idea was simple: offer discounts on 12 products over the 12 days leading up to Christmas. I used a mix of my own ebooks and products from other photography sites with affiliate commissions. The result was massive. Not only did we see some great revenue generated, it created some lovely buzz on the site. Due to the success of the 2010 campaign, in mid-December 2011 we launched our second 12 Days of… -
Six Steps to Make Sure Your Site Is Ready to Go Viral
6 Feb 2012 | 6:00 amThis guest post is by Nancy Sathre-Vogel of Family on Bikes. I couldn’t believe what I was seeing. Surely Google Analytics was confusing my site with another, way more popular site. There was no way my visitor numbers could be so high! And yet they were. One of my posts had taken off and was spreading like wildfire. Those viral post phenomena that happen to others were now happening to me. The first day, 17,000 visitors came to my website. The next day we topped out at 56,000. Readers were coming in droves. It was exciting. It was exhilarating. My site, viral! Wow! And then I took a… -
How to Handle Criticism: a Practical Guide
5 Feb 2012 | 12:03 pmImage by Stuart RichardsAs bloggers, each of us has to deal with criticism. Blogging is a very public activity—almost all of us has the goal of gaining readers to our blogs—and the more people you reach, the more likely it is that you’ll hear criticisms. “You’re wrong…” “How can you say that? You don’t know what you’re talking about.” “I couldn’t disagree more…” “This is the last time I read this blog!” These are just some of the criticisms bloggers regularly face—I’ve received versions of…
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Logic+Emotion
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Will The Real Social Business Experts Please Stand Up?
7 Feb 2012 | 10:23 amStop what you're doing and check out this thread (on Google Plus of all places) started by Francine Hardaway. She started it off with a simple question. "Who are the best experts in social business?"What followed was a robust discussion on what social business is, isn't and who's driving the agenda forward in the space both in thought and action. If you're interested in the emerging definition of social business (aka the convergence of enterprise 2.0 and social media) I highly recommend you taking a look. Some of my favorite thoughts:"the thread that social business is not the same as social… -
People, Places & Events
3 Feb 2012 | 11:01 amA few significant events happening over the next few months—here's where I'll be: Chicago: February 6th, Social Media Club, An Interview With Richard EdelmanOur I'll be interviewing Richard Edelman our CEO in our new office space as we host the Chicago Social Media Club. We will be discussing this Year's Trust Barometer findings. If you can't make it to Chicago, we will be live streaming video the interview at 5:00 CST. London & New York: February 13-16, Social Media Week Our London office is hosting a panel titled "Social Business In Action". A topic I'm very passionate about—then… -
How To Be A Social Media Self-Righteous Jerk
1 Feb 2012 | 4:28 pmThe scale above shows the many stages one has to go through in order to become a bona fide self-righteous jerk in social media. Still, there are many people who aspire to reach this peak, but fall short in executing against it. Given this observation, I thought it would be worthwhile to piece together a few best practices which will ensure your status as a social media self-righteous jerk (or SMSRJ). In no particular order: 1. Join The Klout GestapoAll social media SMSRJ's know that Klout is simply evil incarnate and requires a organized force to take on this evil axis of influence wherever… -
Launching a Social Command Center (Without The Center)
27 Jan 2012 | 8:05 am"Social command centers" are all the rage today and it's not without some merit. Many organizations now find themselves in a real-time business environment where news travels faster than sound, and information is set free. As a result, some forward thinking companies have put "monitoring" in place either in-house or in combination with partners. This isn't enough. And to make matters worse, I've seen companies make the classic mistake of buying a tool BEFORE putting any thought into the design that goes into effective monitoring and response, forgetting the 3P's (People, Process, Platforms). -
Trust Shifts From Institutions To Individuals
23 Jan 2012 | 9:44 pmToday I had the opportunity to present to academics and industry experts from the international poultry industry (you can listen to a re-cap via a short podcast from "Agwired" here). During the presentation I was able to share some results from the recently released 2012 Edelman Trust Barometer, in which the overarching theme is a general skepticism toward institutions such as government and big business with signs of hope when it comes to empowered individuals. A Person Like YourselfIn last year's study, it was the expert and even the analyst who enjoyed some degree of trust from the public…
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Liz Strauss at Successful Blog
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Can You Find Success Following a Firing?
8 Feb 2012 | 10:00 amOne of the most challenging situations a person can find themselves in is trying to secure a new job after they’ve been terminated from a previous position. While there is hope of locating employment following a termination, the odds are definitely lessened for such individuals, who must fight through the stigma of being removed from a company. The bottom line is resiliency and the ability to best explain away why you were let go. For those individuals who have to deal with such a situation, keep several things in mind: Deal with reality – It is never easy when the pink slip arrives and… -
Five Delegation Thinking Traps that Trip Almost Everyone Who Wants to Scale Up
7 Feb 2012 | 5:39 amScaling Up Requires Pushing Down Lower-Level Tasks In the companies I worked with and for, product development schedules were cyclical, with seriously tight deadlines at certain times of the year and a more relaxing pace when those deadline had been achieved. To even out this ebb and flow of deliverables, we would hire freelancers, off-sire staff, and development groups. Even the most entry-level full-time people were managing and influencing the performance of someone else. The ability to influence another person’s performance in positive ways affected how quickly employees could grow… -
Does Your Business Style Connect or Make People Cringe?
6 Feb 2012 | 5:43 amGet Serious Attention In Amanda Valenti’s recent guest post here about Common Writing Mistakes, she made many important points that I encourage small businesses to take to heart. If spelling, grammar, and homophones are not your strong suites, find someone who can edit what you write. It IS worth it because Amanda is absolutely correct – these types of errors will cost you visitors and business. There is something more serious you must be aware of as well and that is what kind of image you are presenting to the world. Specifically, what you consider acceptable regarding profanity,… -
Beach Notes: After the Storm
5 Feb 2012 | 7:11 amby Guest Writers Suzie Cheel and Des Walsh After the storm, creative thinking … With all the driftwood on the beach after recent big storms, some people see debris spoiling the usually pristine sands. Others see a gift for creativity. What do you see when everything goes pear-shaped and plans fall apart? Suzie Cheel & Des Walsh -
What to do while you are waiting
5 Feb 2012 | 1:00 amMany people have to wait a long time for something to happen. Tom Petty was right: The waiting is the hardest part. It’s easy to become impatient, especially when we cannot see any signs that anything is happening. It’s like the seed germinating within the earth. Although there may be millions of chemical reactions going on beneath the surface, from topside, the soil resembles a mute brown plane, keeping its own counsel. Maddening. The urge to dig up the seed to check on its progress is almost overwhelming, and yet, in order for the seed to bear fruit, we must trust that the process is on…
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MarketingProfs Daily Fix Blog
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How Social Media Is Changing the Agency/Client Relationship
8 Feb 2012 | 10:03 amThis week on the Marketing Smarts Podcast, we discuss the evolving relationship between agencies and clients in the era of social media. Our guest is Glenn Engler, CEO of Digital Influence Group, a full-service digital agency with “social media at the core” of everything they do. The jumping-off point for our interview was that “social at the core” position. I wanted to know what that meant, and Glenn explained that, in a nutshell, it doesn’t make sense for an agency to offer “social” as a capability to its clients (as in, “We can also do… -
5 Super Bowl XVLI Ads That Could Have Been Improved with a Mobile Call-to-Action
8 Feb 2012 | 6:49 amMarketers buy into the Super Bowl telecast because it is the one time of the year when consumers are actually tuning in to commercials instead of muting the volume or fast-forwarding on their DVR. Here’s an old school recipe for success: One part new product or service offering upgrade A tear-inducing script (Tears can be a result of hilarity or a message that pulls at the heartstrings.) One teaspoon of a timely message (Think Valentine’s Day and/or tax season.) A cute animal or hot celebrity A tease in the media What’s missing in this day of 24/7 social, mobile consumers? Mobile calls… -
The Questions I Would Ask If I Were Marketing Your Business
7 Feb 2012 | 6:53 amAdvice from Internet marketing pundits is becoming like rock and roll was to a previous generation—it sounds like just a bunch of noise. Every blog-as-media-outlet, thought-leader platform, and social technology company’s website screams top 10 ways to do this and how-to posts to do that. And marketing professionals are left trying to filter the wheat from the chaff. The challenge marketing and brand managers face today, however, is not the basic how-tos of social media. They need less of the top five and top sevens and top 10s, and more content that marries the tactical to-dos… -
How to Deliver Your Sales Pitch, So Folks Listen
6 Feb 2012 | 6:56 amA guest post by Sarika Periwal of karmaCRM. Talking is the best tool of a salesperson. The only way that you have face to face of convincing a person to buy a specific product or service is by convincing them that they need it. This includes highlighting the benefits that the product brings to their life to make it simpler. It also means that to be a successful salesperson you need to have impeccable communication skills. However, this is not an inherent skill but one that has to be developed through practice. Here are a few things that you should keep in mind when you next deliver your sales… -
Free Friday: Marketing Smarts Podcasts
3 Feb 2012 | 10:00 amOn this Free Friday, check out all the free Marketing Smarts podcasts organized neatly on one page for you. Hosted by MarketingProfs own Matt Grant, this weekly podcast features in-depth interviews with bright, engaging marketers. You’ll get insights and advice that will inspire you to pump up your marketing. Podcast topics include: Making the Most of a Mobile Moment (with Tim Hayden of 44Doors) Sally Hogshead and the $500 Cup of Coffee (with author Sally Hogshead) Have You Killed an Innovation Today? (with author and professor David Owen) Calculating the ROI of Social Media (with guest…
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Conversation Agent
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Collaboration? You Must be Joking!
8 Feb 2012 | 3:00 amI read this post by Chris Saad the other morning in response to Robert Scoble 's mention in a recent post and I keep thinking about the applicability of its concepts not just for Silicon Valley and the tech community. It applies to marketers and communicators as well. [Posted originally on Google+]<rant>1. lead not just cheerlead - how many times do we copy the same concept over and over, or look at short term payoffs when the opportunities are on the making better promises side of the conversation?2. add to the business DNA - nothing dies, not media companies, not blogging, not… -
What a Difference Five Years Make
7 Feb 2012 | 3:00 amHere I am. Writing from my heart more than my head where all the good ideas are and I get the zinger -- yeah, a personality would be great. Seriously? Kidding. I'm sure it would. And I have one. I can go from Zero to Italian in no time. When appropriate. Why do you care? Because that's just it -- online content should have a style and point of view, to get more personality it needs to have guts, and it needs to have time. Guts don't come from charts and stats, they come from people. Time as in face time, as in skin in the game, as in relationships. Or you're just making the seagull move --… -
How Would You Redesign the Sears Customer Experience?
6 Feb 2012 | 3:00 amAs a regular at Brand Autopsy, I remember the "would you miss" series of posts about brands John Moore wrote a couple of years back. The brands discussed ranged from Denny's, Costco, Ace Hardware, Dairy Queen, Crate & Barrell, BusinessWeek, UPS, Pizza Hut, to Walgreens, Polaroid Instant Film, Advertising Age, The Cheesecake Factory, Chili's, Wells Fargo, and more. One of the brands was Sears -- if Sears went out of business tomorrow, would any of us care? Does Sears provide such a unique product and customer experience that we would be saddened if it didn’t exist? How did Sears do on… -
... then I Discovered I am Actually Funny
5 Feb 2012 | 4:00 amSo, I've been thinking. What I'm doing here with this blog is not working. It's not you, it's me. Somehow I manage to scare you off to some site with LOL cats whenever you open your feed. I'm not inspiring you. Or maybe I am, and you're not telling me. I've tried a couple of things to justify keeping up with producing researched and useful content. That only makes the scraping and copying and rewriting gremlins happy and me poor. They don't link anymore in the sphere, those bastards. This is a departure from my usual writing style, I know. I've been slaving on figuring out an angle for the… -
The Weeds and Trees Links Edition
4 Feb 2012 | 4:00 amDo you have poor information consumption habits? Here's how you can tell -- if you're constantly looking for the next thing or shiny object, you're addicted to the fast growth and short term life of weeds. Some of them are pretty. All the action is up top, yet they don't grow strong. Small roots. On the other end of the spectrum are trees. All the action is underground, so you don't really see it while it's happening -- and at least for a while. Yet, once they grow, trees could be there for decades, stretching upward and providing a welcome respite for generations. Weeds and trees Is a…
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MarketingProfs How-To Articles
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Four Keyword Research Mistakes to Avoid at All Costs
6 Feb 2012 | 7:00 amIf you are serious about the words "sales," "profit," and "conversions," you must master keyword research. Learn four common pitfalls marketers make when selecting keywords--and how to avoid them. Read the full article at MarketingProfs -
The Inside Scoop on Using Twitter Lists for Profit and Sanity
3 Feb 2012 | 7:00 amThe dirty secret of Twitter is that as helpful as it can be, it's also a time sink. Learn how properly using and cleaning up your Twitter lists can help you save time--and generate leads for your business. Read the full article at MarketingProfs -
10 Hot Tips (and a Promo Campaign Planner) for Seasonal Sale Success
2 Feb 2012 | 7:00 amCustomers today expect more deals and offers during holiday seasons, so it's important to create seasonal campaigns to increase revenues. Here are 10 tips--and a campaign planner--to help you achieve seasonal sale success. Read the full article at MarketingProfs -
Five Tips for Implementing a Successful QR Code Campaign
1 Feb 2012 | 7:00 amQR codes can be inexpensive to implement and can provide you a measureable return on investment--if you use them correctly. Learn five invaluable tips for implementing an effective QR code campaign. Read the full article at MarketingProfs -
Four Easy Tactics for Becoming a Must-Follow Account on Twitter
31 Jan 2012 | 7:00 amTwitter is a powerful channel that can help you connect with customers, promote products, and create brand awareness. Learn four tactics for making your Twitter account a social media heavyweight in your industry. Read the full article at MarketingProfs
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Seth's Blog
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How do they know you're not a flake?
8 Feb 2012 | 2:43 amBefore your link gets clicked or your proposal gets read, a busy person is going to triage it to find out if it's even worth glancing at. Since everyone is now connected, the new permeability has created a deluge of noise, and just about everyone worth contacting is taking defensive measures. Do I know this person? Did someone I trust send them over? Where does she work? (Ideo? the FDA? The New York Times?) Has she won an award? Is she famous? Are there typos and is the design sloppy? Are they pestering me? Do I already follow this person online? Does music play when I visit the website? Will… -
Horizontal marketing isn't a new idea
7 Feb 2012 | 2:09 amBut it is the new reality for just about every organization. Vertical marketing means the marketer (the one with money) is in charge. Vertical marketing starts at the top and involves running ads, sending out direct mail and pushing hype through the media. Your money, your plans, your control. It might not work, but generally the worst outcome is that you will be ignored and need to spend more money. Horizonal marketing, on the other hand, means creating a remarkable product and story and setting it up to spread from person to person. It's out of your control, because all the interactions are… -
Who is your customer?
6 Feb 2012 | 2:26 amRule one: You can build a business on the foundation of great customer service. Rule two: The only way to do great customer service is to treat different customers differently. The question: Who is your customer? It's not obvious. Zappos is a classic customer service company, and their customer is the person who buys the shoes. Nike, on the other hand, doesn't care very much at all about the people who buy the shoes, or even the retailers. They care about the athletes (often famous) that wear the shoes, sometimes for money. They name buildings after these athletes, court them, erect… -
In search of a timid trapeze artist
5 Feb 2012 | 2:01 amGood luck with that, there aren't any. If you hesitate when leaping from rope to another, you're not going to last very long. And this is at the heart of what makes innovation work in organizations, why industries die, and how painful it is to try to maintain the status quo while also participating in a revolution. Gather up as much speed as you can, find a path and let go. You can't get to the next rope if you're still holding on to this one. -
Will energy consumption stay private?
4 Feb 2012 | 11:45 amIt's clear that the consumption of energy has external effects that impact more than just the person who is paying for it. Geopolitical, health and economic issues come to the neighbors and nearby citizens of entities that are using a lot of power. It was always straightforward to see who was burning a lot of wood or drove a huge car. It's easy to see when a company has a huge smokestake belching carbon. What happens when sensors make it easy to see how efficient a machine is, how much of a resource is being consumed and how much exhaust is being spewed? What happens when Google maps shows…
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Small Business Marketing Blog from Duct Tape Marketing
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Turn Your Business Into a Community Building Platform
8 Feb 2012 | 5:36 amTurn Your Business Into a Community Building PlatformThis content from: Duct Tape Marketing I believe the future of business and commitment building resides in the idea of viewing your business as a platform for your community. The notion of a platform is one that receives a fair amount of play in various contexts. An author is said to possess a platform when they have built a following. Consultants might work with a business owner to build a platform through speaking, writing, blogging and connecting in social media. And finally, many tech firms have built platforms by creating open source… -
Is Your Marketing Producing the Results You Expected
7 Feb 2012 | 5:58 amIs Your Marketing Producing the Results You ExpectedThis content from: Duct Tape Marketing Quipol Image:One-Fat-Man via Flickr CC The poll question above is a bit loaded and, not that I want to skew the results, the answer for most lies in the fact that they don’t really know what results they expected or what result they are actually getting. Mostly they know the results aren’t what they had hoped for, but that’s another issue. Setting expectations One of the simplest, yet most effective, things you can do is set expectations or goals for your marketing. You can create… -
This Is a Message from Your Heart
6 Feb 2012 | 5:51 amThis Is a Message from Your HeartThis content from: Duct Tape Marketing I had a heart scan the other day – mainly because I’m old and my spouse is convincing in the most loving way. a4gpa via Flickr CCIf you’ve never done it, it’s a pretty incredible experience to get to watch the awesome mechanical miracle that is you heart spray blood in and out through a series of valves, tubes, chambers, levers and doors that any engineer would be challenged to recreate. More often than not the heart is the subject of poems and songs about romance and love but in addition to being a physical… -
Weekend Favs February Four
4 Feb 2012 | 5:32 amWeekend Favs February FourThis content from: Duct Tape Marketing My weekend blog post routine includes posting links to a handful of tools or great content I ran across during the week. I don’t go into depth about the finds, but encourage you check them out if they sound interesting. The photo in the post is a favorite for the week from Flickr or from my own travels. First run of the day Telluride Good stuff I found this week: Quipol – Easily create and embed social polls that are very easy to use and very good looking Transcribe – free online tool that makes it much easier… -
Does Your Marketing Make the Grade
1 Feb 2012 | 5:02 amDoes Your Marketing Make the GradeThis content from: Duct Tape Marketing Marketing podcast with Laura Fitton (Click to play or right click and “Save As” to download – Subscribe now via iTunes or subscribe via other RSS device (Google Listen) A number of years ago Hubspot created something called the Website Grader, a tool that graded a number of important aspects about a website and concocted a score or grade based on those factors. Although no tool can really accurately measure the effectiveness of a website, the tool had a nice marketing bent to it and was a pretty simple…
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The Tom Peters Weblog
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Off the Cuff #2
7 Feb 2012 | 8:17 amOur Off the Cuff video series is a direct response from Tom to your questions. This is the second video in the series, which poses the question, "What is the greatest piece of advice you ever received that has made you a better writer or communicator?" It's a terrific question for Tom, and he discusses not only writing influences, but touches on public speaking as well. Don't miss the Dan Pink technique at the end; it may feel excruciating in practice, but there's no denying the improvement gained. -
TLBT Video #73Strategy: Measure Innovation
3 Feb 2012 | 8:46 amWe've posted the latest video in The Little BIG Things series on YouTube. Do you think it's impossible to measure innovation? In this video, Tom offers a brilliantly simple, easy-to-implement method for ensuring that a good portion of your work meets the mark on innovation. You can find the video in the right-hand column of this page or watch it at YouTube (time: 2 minutes 3 seconds). Or, get a PDF transcript of the video's content: Strategy: Measure Innovation. -
MOAP #4
30 Jan 2012 | 7:53 amThe latest installment of Tom's "Mother of All Presentations," or MOAP, is now available at ExcellenceNow.com. You can download the PowerPoint version or a PDF. We'll be releasing a section every other week throughout 2012. Part 4 introduces Tom's conviction that encouraging your people to make friends in other functions of the organization should be a top priority. Tom says you should reward such behavior, make it an agenda item. Download Part 4 of Tom's Mother of All Presentations, and learn how and why cross-functional socialization (read, idea-sharing) is essential to business excellence. -
Race to Nowhere
27 Jan 2012 | 4:51 amTom has said, "We tell our kids to 'be still,' then tell them to 'read history books'—which are replete (100%!) with tales of people ... who never sat still." This is obviously not the ideal way to cultivate a talented workforce. The education system in the United States still seems to be attempting to churn out well-behaved factory workers. With the enormous pressure placed on teachers to produce sufficient test results, the classroom becomes more about test preparation than exploration and discovery. Albert Einstein, long since deceased, had this to say: "It is nothing short of a… -
Advice, For What It's Worth ...
25 Jan 2012 | 7:20 amI was asked to contribute (a very few words) to a family page offering words of wisdom to a graduating high school senior. That's a serious challenge—and I literally spent days on the task. Here, for better or for worse, is the result: Rules For Living Life to the Hilt Nothing will turn out the way you thought it would. There is no bigger waste of time than making plans. Any success you have will be the byproduct of having thrown yourself headlong and without reserve into what you were most passionate about—and then ridden the wave you created wherever and at whatever speed it…
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John Battelle's Search Blog
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Larry Page’s “Tidal Wave Moment”?
7 Feb 2012 | 10:54 amWho remembers the moment, back in 1995, when Bill Gates wrote his famous Internet Tidal Wave Memo? In it he rallied his entire organization to the cause of the Internet, calling the new platform an existential threat/opportunity for Microsoft’s entire business. In the memo Gates wrote: “I assign the Internet the highest level of importance. In this memo I want to make clear that our focus on the Internet is crucial to every part of our business. The Internet is the most important single development to come along since the IBM PC was introduced in 1981.” The memo runs more… -
Now All That’s Left Is To Write It
7 Feb 2012 | 9:27 amFor posterity, if nothing else, here’s what my desk looks like at the moment. After a particularly enlightening whiteboard session with Steven Johnson late last week, then further musings on the back of bar menus and borrowed receipt-tape with my wife, and finally after waking up and scribbling notes in the middle of the night, I finally have a working outline of The Next Book. No, it’s not supposed to make much sense. Yet. Now all I have to do is write it. -
Do You Think The US Government Is Monitoring Social Media?
3 Feb 2012 | 8:49 amI had the news on in the background while performing morning ablutions. It was tuned to CBS This Morning – Charlie Rose has recently joined the lineup and my wife, a former news producer, favors both Rose and the Tiffany Network. But the piece that was running as I washed the sleep from my eyes was simply unbelievable. It was about the two unfortunate british tourists detained by Homeland Security over jokes on Twitter about “destroying America” (a colloquialism for partying – think “tear up the town”) and “digging up Marilyn Monroe” whilst in… -
In Which I Officially Declare RSS Is Truly Alive And Well.
2 Feb 2012 | 7:50 pmI promise, for at least 18 months, to not bring this topic up again. But I do feel the need to report to all you RSS lovin’ freaks out there that the combined interactions on my two posts – 680 and still counting – have exceeded the reach of my RSS feed (which clocked in at a miserable 664 the day I posted the first missive). And as I said in my original post: If I get more comments and tweets on this post than I have “reach” by Google Feedburner status, well, that’s enough for me to pronounce RSS Alive and Well (by my own metric of nodding along, of course). If… -
It’s Not Whether Google’s Threatened. It’s Asking Ourselves: What Commons Do We Wish For?
2 Feb 2012 | 10:40 amIf Facebook’s IPO filing does anything besides mint a lot of millionaires, it will be to shine a rather unsettling light on a fact most of us would rather not acknowledge: The web as we know it is rather like our polar ice caps: under severe, long-term attack by forces of our own creation. And if we lose the web, well, we lose more than funny cat videos and occasionally brilliant blog posts. We lose a commons, an ecosystem, a “tangled bank” where serendipity, dirt, and iterative trial and error drive open innovation. Google’s been the focus of most of this analysis…
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Brian Solis
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Meet the Mother of All Processes
8 Feb 2012 | 10:32 amGuest post by John M. Bernard, author of the new book, Business at the Speed of Now, and Chairman and Founder of Mass Ingenuity. Imagine going to work in one of Henry Ford’s factories a century ago, proud that management referred to you a “hand” or a “hammer” or maybe even a “wrench.” The labels reflected Ford’s emphasis on automation and management’s view of laborers as mere cogs in the machine. Screw this nut onto that bolt; weld this strap to that frame; do it over and over and over again until your brain froze with boredom. Of course, management needed workers to get the… -
2011 Was the Year of the Mobile Consumer, What’s in Store for 2012? Value.
7 Feb 2012 | 10:10 amChris Silva, my colleague at Altimeter Group, released a useful report today that I wanted to share with you here. Mobile is important and I believe you know this. However, when we consider mobile, we often think about the experience when and where it begins. But, we often miss the opportunity to lead a more meaningful journey as it may travel from small screen to larger screens across laptops, desktops and beyond. And along the way, we must now determine our role in this journey to provide information, shape decisions, and influence behavior. In Chris’ report, he reminds us that 2011… -
Season 2 Finale: How Yamaha invests in new customer experiences
3 Feb 2012 | 10:52 amThis is it…the Season Finale! And, what a way to end Season 2 of (R)evolution…. In this episode, Yamaha shares what is by far the most expansive view of disruptive technology’s impact on business infrastructure and culture on the show to date. What you’ll see is a genuine discussion with Jeff Hawley and Rick Williams of Yamaha explore how an already successful business is exploring new opportunities to better define the customer experience before, during and after transactions. It comes down to workflow. Nowadays, it either works for you or works against you. Here,… -
Smartphones, Tablets, PCs, The Devices People Use to Discover Information in Social Media (and when)
2 Feb 2012 | 3:13 pmMy friends over at bit.ly published an interesting graph that reveals the devices as well as the days/times that people use different devices and how and when they consume information. As you can imagine, it’s across the board, but as you can see, there are waves that every device follows, except the desktop. Desktops are of course the devices that we can assume people use during work hours. As such, they are most heavily used on weekdays before noon. Interestingly enough, phone traffic peaks at about the same times, but not to similar effects. What’s also telling is that tablets… -
What’s Love Got to Do with It? The 3P’s of Identity
2 Feb 2012 | 6:16 amGuest post by Allison Cerra, author of Identity Shift With the 2012 Presidential election looming, there’s no shortage of polls to help narrow the field of candidates. I find a recent one from Fox News to be particularly fascinating. Among other questions, Republican primary voters were asked which Republican presidential candidate is most likeable and which they would most trust with a nuclear weapon. While Newt Gingrich scored at the top of the heap in earning the trust vote, he scored only marginally well on the likeability scale. The topic was discussed on the network’s “Fox &…
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Conversation Agent
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Collaboration? You Must be Joking!
8 Feb 2012 | 3:00 amI read this post by Chris Saad the other morning in response to Robert Scoble 's mention in a recent post and I keep thinking about the applicability of its concepts not just for Silicon Valley and the tech community. It applies to marketers and communicators as well. [Posted originally on Google+]<rant>1. lead not just cheerlead - how many times do we copy the same concept over and over, or look at short term payoffs when the opportunities are on the making better promises side of the conversation?2. add to the business DNA - nothing dies, not media companies, not blogging, not… -
What a Difference Five Years Make
7 Feb 2012 | 3:00 amHere I am. Writing from my heart more than my head where all the good ideas are and I get the zinger -- yeah, a personality would be great. Seriously? Kidding. I'm sure it would. And I have one. I can go from Zero to Italian in no time. When appropriate. Why do you care? Because that's just it -- online content should have a style and point of view, to get more personality it needs to have guts, and it needs to have time. Guts don't come from charts and stats, they come from people. Time as in face time, as in skin in the game, as in relationships. Or you're just making the seagull move --… -
How Would You Redesign the Sears Customer Experience?
6 Feb 2012 | 3:00 amAs a regular at Brand Autopsy, I remember the "would you miss" series of posts about brands John Moore wrote a couple of years back. The brands discussed ranged from Denny's, Costco, Ace Hardware, Dairy Queen, Crate & Barrell, BusinessWeek, UPS, Pizza Hut, to Walgreens, Polaroid Instant Film, Advertising Age, The Cheesecake Factory, Chili's, Wells Fargo, and more. One of the brands was Sears -- if Sears went out of business tomorrow, would any of us care? Does Sears provide such a unique product and customer experience that we would be saddened if it didn’t exist? How did Sears do on… -
... then I Discovered I am Actually Funny
5 Feb 2012 | 4:00 amSo, I've been thinking. What I'm doing here with this blog is not working. It's not you, it's me. Somehow I manage to scare you off to some site with LOL cats whenever you open your feed. I'm not inspiring you. Or maybe I am, and you're not telling me. I've tried a couple of things to justify keeping up with producing researched and useful content. That only makes the scraping and copying and rewriting gremlins happy and me poor. They don't link anymore in the sphere, those bastards. This is a departure from my usual writing style, I know. I've been slaving on figuring out an angle for the… -
The Weeds and Trees Links Edition
4 Feb 2012 | 4:00 amDo you have poor information consumption habits? Here's how you can tell -- if you're constantly looking for the next thing or shiny object, you're addicted to the fast growth and short term life of weeds. Some of them are pretty. All the action is up top, yet they don't grow strong. Small roots. On the other end of the spectrum are trees. All the action is underground, so you don't really see it while it's happening -- and at least for a while. Yet, once they grow, trees could be there for decades, stretching upward and providing a welcome respite for generations. Weeds and trees Is a…
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Copyblogger
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The “New” SEO Secret Weapon
8 Feb 2012 | 3:00 amIf you have a web site, you may have noticed one of two things about the traffic you get from search engines. Your search traffic may have dried up overnight, with once-healthy streams turning into a sad little trickle. Or you may have noticed a nice, steady improvement as you’ve climbed higher in the SERPs (search engine results pages), while other sites that used to outrank you suddenly evaporated. There’s a super-secret new ingredient in SEO. It was always a factor, but it’s become even more important recently, as the Google team relentlessly declares war on what they see… -
8 Quick Tips for Writing Bullet Points People Actually Want to Read
7 Feb 2012 | 3:00 amIt’s a Twitterized world, we’re just living in it. Blog posts, Tweets, quick videos, Google+, the Facebook Timeline, and tens of thousands of images pinned to digital boards are flying past us faster than we can read them. Faster than we can even scan them, depending on the time of day. What does this mean for writers trying to cut through it all? At least two things that I can think of: You’d better know how to write a compelling headline You’d better know how to write bullet points that grab (and keep) your reader We’re not telling you to keep your copy short. -
7 Crucial Tactics for Writing a Wildly Successful Guest Post
6 Feb 2012 | 3:00 amWe all know that guest posts grow blogs. But not many people realize that tactical guest posting grows careers. Most bloggers I see pump out these articles while reciting the mantra “quantity over quality”; there’s no real strategy and there are no real long-term benefits. In this post I am going to show you the seven crucial tactics for writing a radically successful guest post. Done right, these strategies will get you more email subscribers, coveted Google ranking positions, and a big head-start on your content marketing goals. Who am I to teach you about guest blogging? -
7 Smashing Social Media Marketing Links
4 Feb 2012 | 3:00 amThis week on The Lede … What really works on Twitter One thing social media copywriters should never do 9 productive social media hacks A reminder of the power of the original social media If you just can’t wait for The Lede every Saturday, and you want even more practical, useable links than the seven we highlight here every week, follow @copyblogger on Twitter. It’s painless. Really. // 9 Social Media Hacks You Need to Embrace Now Mr. Baer makes a good case that though social media is inexpensive in monetary terms, it can get good and costly when it comes to spending your… -
Whether You Call it Blogging or Not, Online Content Still Rules
3 Feb 2012 | 5:00 amWhat if most of the business world stopped blogging tomorrow? Would you stop as well? No, if that happened, you’d find yourself sitting on the opportunity of a lifetime. Social networking sites would explode with likes and retweets and pins and +1s of your original content all day long. This is why the annual “blogging is dead” claim is so dumb. Even if it were true, your continued content production would dominate the web in every way. So, instead of worrying about the latest claimed trend or alarming decline of the moment, stay the course. Original content creation is the…
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chrisbrogan.com
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Throw Away the Maps
6 Feb 2012 | 1:30 amPeople judge us by the path they’ve seen us walk before. They can’t anticipate our future steps. We, ourselves, look to how things have been, what seems to be the lay of the land, without realizing that the maps are not the territory. Want to succeed at work? Then don’t try to do your job. Instead, work towards something larger, more meaningful, and something that blends your convictions internally with your best ability to help others externally. Want to create something new? Then throw away the old, or maybe join two disparate old things together into something new. The… -
The Next Social Networks
5 Feb 2012 | 1:30 amThe rage in social networks right now is Pinterest, partly because it’s probably the first social network that has a much higher adoption rate by females than males, and partly because it’s an interesting concept: somewhere between visual social bookmarking and scrapbooking. What also might not be immediately obvious is that it’s just “easier” to interact there. In that way, Pinterest has something in common with Instagram, which is community around photos. What I’m interested in, though, is Gentlemint, which I keep calling “Pinterest for… -
Learn From Adele – Build Your Platform
3 Feb 2012 | 1:30 amJacq and I just watched Adele Live At The Royal Albert Hall (amazon affiliate link), and though every song was just wonderfully done, I found myself fascinated by what Adele was doing in between each song. Because even though most people would be interested in hearing her belt out her amazing repertoire of hits, what I took away from the performance was Adele’s real magical ability: the ability to resonate with her audience. What Adele Could Teach You About Impact I’m writing something about this right now for my upcoming book with Julien Smith, but I had to share some of the… -
Rob Gokee is a Musical Wizard
2 Feb 2012 | 8:05 amI had such a great experience working with award winning musical composer Rob Gokee. We did some musical work together, and the process was so amazing. Rob helped me create my theme song for Shhh! The Secret Show. So anyhow, he and I sat down to do an interview, and it’s a bit long, but it’s totally worth it. We talk about what collaboration feels like at a distance, what it takes to get music like this made for your own show, and a lot more. Rob’s a hero to me, and has been part of the community for a while. I was so fortunate to have worked with him. Can’t see the… -
Build Your Platform – Start
30 Jan 2012 | 1:30 amThe following is part ONE of a series called Build Your Platform. If you find it interesting, please consider subscribing for free to get the rest of the series. This post is long. You might want to bookmark it for later. The age of social media oversaturation is upon us. People are declaring Twitter bankruptcy to go along with their email bankruptcy. They cite not wanting to start on yet another social network as their reason for not getting more involved with Google+. And just as soon as you start getting into Pinterest, you hear about Path, but wait: there’s Gentlemint, which is…
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Scobleizer
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Hacker News vs. Google+
5 Feb 2012 | 10:20 amI might as well have titled this “Hacker News vs Marketers.” Or “Hacker News vs Bloggers.” Or “jerks vs nice people.” But I never participate in Hacker News for a few reasons and I just was faced with these reasons again when I read the responses there to my blog post yesterday. 1. Programmers often have an attitude of “I can code, you can’t, so I am defacto better than you.” This often comes out in Hacker News comments. 2. Programmers love to bash people anonymously and then, in real life, they will come begging for PR for their companies… -
It’s too late for Dave Winer and John Battelle to save the common web
4 Feb 2012 | 5:02 pmThe date was January 3, 2008. Facebook had kicked me off for running a script to try to save the common web. See, I worked with Plaxo to run a simple script. One that would have taken my contacts out of Facebook and put them back into the common web. The script did some very simple things: 1. It grabbed all my friends names. 2. It grabbed all their phone numbers. 3. It grabbed all their email addresses. 4. It gave me a simple CSV file with all that data so I could bring them back to Google, or Microsoft, or anywhere else I wanted to put them. Facebook’s answer was predictable. They shut… -
HTML 5 pushback in San Francisco? Best mobile app designers say yes
1 Feb 2012 | 3:39 pmThe new Path? The one that won a Crunchie last night for great design? It’s not done in HTML 5. This morning I saw something new coming soon from Storify. Not done in HTML 5. This morning I visited Foodspotting, which just shipped hot new apps on iOS, Android, and Blackberry. Not done in HTML 5. More and more I’m hearing that designers and developers are ignoring HTML 5, especially for the high end of apps. Why? Well, Path’s founders told me it just isn’t possible to build a great user interface, the way they did it in HTML 5. Storify’s founder told me it… -
Why Facebook will be worth a half trillion by 2015: the mobile and open graph revenue it’s leaving on the table
1 Feb 2012 | 2:48 pmLots of people think Facebook is overvalued, at about $100 billion (it just released their S1, announcing its IPO). But in talking with developers, like I did with Foodspotting’s founder, Alexa Andrzejewski, and in reading the S1 I see that Facebook has left most of the potential revenue on the table. That makes me think that the folks crying “overvalued” are nuts. Check that interview out, Foodspotting is one of the hottest San Francisco startups, aimed at people who are looking for better places to eat. Here it is from just this morning: See, Mark Zuckerberg is sandbagging… -
2012 brings a pause in the disruption
31 Jan 2012 | 4:58 pmOK, I’ve been talking with hundreds of geeks from around the world this year at three conferences, CES, DLD, and World Economic Forum. I’m seeing a trend that is worth talking about. What is it? We’re seeing the end of one of the most disruptive ages in human history. I believe that we’re seeing a pause in the disruption. More on that a little later. Just think about all the changes humans have been asked to adopt in the past eight years. Most of us, back then, didn’t carry mobile computers in our pockets. If we did use tablets, like I did, they were expensive,…
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Brian Solis
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Meet the Mother of All Processes
8 Feb 2012 | 10:32 amGuest post by John M. Bernard, author of the new book, Business at the Speed of Now, and Chairman and Founder of Mass Ingenuity. Imagine going to work in one of Henry Ford’s factories a century ago, proud that management referred to you a “hand” or a “hammer” or maybe even a “wrench.” The labels reflected Ford’s emphasis on automation and management’s view of laborers as mere cogs in the machine. Screw this nut onto that bolt; weld this strap to that frame; do it over and over and over again until your brain froze with boredom. Of course, management needed workers to get the… -
2011 Was the Year of the Mobile Consumer, What’s in Store for 2012? Value.
7 Feb 2012 | 10:10 amChris Silva, my colleague at Altimeter Group, released a useful report today that I wanted to share with you here. Mobile is important and I believe you know this. However, when we consider mobile, we often think about the experience when and where it begins. But, we often miss the opportunity to lead a more meaningful journey as it may travel from small screen to larger screens across laptops, desktops and beyond. And along the way, we must now determine our role in this journey to provide information, shape decisions, and influence behavior. In Chris’ report, he reminds us that 2011… -
Season 2 Finale: How Yamaha invests in new customer experiences
3 Feb 2012 | 10:52 amThis is it…the Season Finale! And, what a way to end Season 2 of (R)evolution…. In this episode, Yamaha shares what is by far the most expansive view of disruptive technology’s impact on business infrastructure and culture on the show to date. What you’ll see is a genuine discussion with Jeff Hawley and Rick Williams of Yamaha explore how an already successful business is exploring new opportunities to better define the customer experience before, during and after transactions. It comes down to workflow. Nowadays, it either works for you or works against you. Here,… -
Smartphones, Tablets, PCs, The Devices People Use to Discover Information in Social Media (and when)
2 Feb 2012 | 3:13 pmMy friends over at bit.ly published an interesting graph that reveals the devices as well as the days/times that people use different devices and how and when they consume information. As you can imagine, it’s across the board, but as you can see, there are waves that every device follows, except the desktop. Desktops are of course the devices that we can assume people use during work hours. As such, they are most heavily used on weekdays before noon. Interestingly enough, phone traffic peaks at about the same times, but not to similar effects. What’s also telling is that tablets… -
What’s Love Got to Do with It? The 3P’s of Identity
2 Feb 2012 | 6:16 amGuest post by Allison Cerra, author of Identity Shift With the 2012 Presidential election looming, there’s no shortage of polls to help narrow the field of candidates. I find a recent one from Fox News to be particularly fascinating. Among other questions, Republican primary voters were asked which Republican presidential candidate is most likeable and which they would most trust with a nuclear weapon. While Newt Gingrich scored at the top of the heap in earning the trust vote, he scored only marginally well on the likeability scale. The topic was discussed on the network’s “Fox &…
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GigaOM
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3 key differences between Tesla and Fisker
9 Feb 2012 | 12:00 amTesla Roadsters lined up outside of the Model S Beta Customer event This week two Valley-backed and government-supported electric car companies — Tesla and Fisker — have been taking two very different paths: one up and one down. As you read this, I’ll shortly be heading down to Tesla’s design studio to attend the company’s Model X electric SUV launch event. The Model X is the company’s third electric car — which will be one of the first electric SUVs ever in the world — and Tesla could start selling the first Model X cars by the end of 2013. By… -
RSS dashboard company Netvibes acquired by Dassault Systèmes
8 Feb 2012 | 11:32 pmNetvibes, the San Francisco-based company that allows people and brands to create personalized RSS and social media feed dashboards, announced Wednesday evening it has been acquired by French enterprise software firm Dassault Systèmes. Financial terms of the deal are not being disclosed. Netvibes CEO Freddy Mini The deal makes sense on a few levels, as Netvibes’ engineering team is based in France (CEO Freddy Mini splits his time between France and California.) The company has also been around for a while — since 2005 — and in that time has grown from being a personal RSS… -
Report: Google gets Drive cloud storage ready to roll
8 Feb 2012 | 9:41 pmGoogle is finally about to big-foot its way into the cloud storage business, according to a report in The Wall Street Journal. With its “Drive” or “G-drive” service — which has been talked about for some time — Google would take on some very popular consumer-oriented cloud storage entrants, notably Dropbox and Apple’s iCloud. People use these services as virtual closets for their digital photos, documents and music. Once their material is in the cloud, they can access it from many devices. According to the report, posted late Wednesday: The Google… -
Forget the People’s Choice Awards, we’ve got Twitter
8 Feb 2012 | 4:09 pmWho needs an awards show to tell us what movies and actors fans prefer when we have Twitter? In yet another partnership with the USC Annenberg Innovation Lab, IBM is turning its skills in social-media sentiment analysis to Hollywood awards so the world can see which movies and stars are generating the most buzz on Twitter. IBM has done similar analyses of both the World Series and the Super Bowl, and although they’re no doubt part of a marketing effort to demonstrate its big data prowess, the projects are pretty fun and rather insightful. It’s new Senti-meter, which appears as… -
Is Ericsson rolling out 3G using someone else’s technology?
8 Feb 2012 | 4:09 pmWhen Ericsson bought Nortel’s wireless business in 2009 it instantly propelled itself to the top of the North American mobile infrastructure heap, largely because the deal exposed the Swedish vendor to the dominant network technology in the U.S., CDMA. But the CDMA portfolio Ericsson bought wasn’t entirely Nortel’s own. Rather than develop CDMA’s 3G component, EV-DO, internally, Nortel licensed the technology from radio specialist Airvana. Now Airvana is claiming that Ericsson is reneging on its licensing deal and is instead selling a “knock-off” version of its EV-DO technology to…
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Daily Blog Tips
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New Backlink Analysis Tool
8 Feb 2012 | 3:56 amSince Yahoo! closed the Site Explorer service bloggers and webmasters (myself included) were left without any solid alternative. I have been looking for similar tools since then, and an interesting one I found recently is called ahrefs.com. It’s a paid service, but there are many free tools you can use on their website as well. For instance, right on the homepage you can type your domain name and click on “Explore Links” to get an overview of how your website is doing. As you can see from the screenshot above you get a lot of data back. For instance, you can see the total… -
Come Join the Social Media Club
7 Feb 2012 | 4:37 amBack in 2009 I created two clubs, one called “Retweet Club” and the other one called “Facebook Club”, where members would share each other’s content, with the goal of increasing social media traffic to their blogs and websites. The clubs worked as mailing lists (using Google Groups), but eventually the activity died down. The main reason was the following: sharing wasn’t fair. A member could be selfish and only send requests to the club, without ever sharing the content from other members. A couple of weeks ago I started thinking about what could be a… -
How Many Posts Should You Write Each Week?
5 Feb 2012 | 7:01 pmWhen I started blogging, four years ago, many experts advised posting daily – to increase traffic and keep readers hooked. And many popular blogs do post every day (at least on weekdays). Should you post every day, though? Probably not. Why? Because: If you write two posts each week instead of five (or seven), those posts will be much better written. If you only post once or twice a week, you’ll usually find that you get more comments on each post. If you don’t post too frequently, readers may actually read every post, instead of one in five. If you don’t use up all your ideas in the… -
How Much Does A New Customer Cost?
3 Feb 2012 | 8:28 pmFor someone who is about to start up their own business, whether online or not, this is an essential question to ask. When you sell a product or service you need someone to make a purchase so you can make money. The most important principle in business is that there are two different types of people involved in your business; customers and clients. While both of these may appear at first to be the same they are critically different and concentrating on one over the other can be the difference between success and failure. This concept, what I call the $1 Customer, I teach to clients in order… -
10 Ways to Ensure No-One Will Read Your Content
2 Feb 2012 | 8:44 pmSo many bloggers put tons of time and effort into getting more traffic – but perhaps that sounds like trying way too hard. Your ideas are so awesome, your personality so strong, that readers will just come to you. I’m going to give you ten straightforward ways to make sure the whole world knows you’re not going to pander to your readers. (Oh, and if you would like to have a few more readers – try doing the opposite of everything on this list.) 1. Give Your Post the First Title You Come Up With You’re in a hurry, right? So your post will do just fine with the…
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The Content Marketing Revolution
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What Can a Super Bowl Ad Buy You in Content Marketing?
6 Feb 2012 | 7:14 amSo, another Super Bowl gone. For those who advertised during the Super Bowl, the average cost of a Super Bowl ad this year was $3.5 million to promote their brand in front of 111 million viewers. For those counting, that’s $116,000 per second. Back in 2008 I looked at how much content marketing you could buy for the price of a Super Bowl ad. Four years ago, the price for a 30-second-spot was $2.7 million (folks, in this market, the economy is working just fine). That bought you A LOT of content. Today, you can buy even more. Here are a few examples. 47 Issues of Your Own… -
Lethal Generosity: The Key To Your Online Content Strategy
2 Feb 2012 | 6:16 pmThe concept of Lethal Generosity was first coined by social media pioneer Shel Israel in 2008. Simply put: Lethal Generosity is the concept that the most generous members of any social media company are the most credible and influential and as such, they can devastate their competition in the marketplace. In short, the company whose representative posts the most tips, links, advice, case studies, best practices that followers find useful will always [rise] to the top, not just in influence but also in search results. The more outbound links you post, the more inbound links you are likely… -
47 Essential Social Media Tools for Content Marketers
1 Feb 2012 | 9:29 amIt’s hard to believe the sheer number of social media tools we use everyday to help grow the Content Marketing Institute and SocialTract, as well as my own personal brand. Since there are so many, I decided to update this post from almost three years ago. It’s amazing the number of social media and content marketing tools that I continue to use, as well as the many that died over the years from lack of use. Which ones am I missing that you cannot live without? [disclaimer: many of the tools below are CMI partner tools] The Basics LinkedIn - Start the practice of connecting… -
McDonald’s Social Media Goes Wrong? Not a Chance
26 Jan 2012 | 4:49 pmYou’d have to be living in a cave not to be aware of the now historic McDonald’s Twitter campaign launched a few days ago. If you’ve been out of it for a while, here’s the CliffsNotes version: McDonald’s promoted a Tweet using the Twitter hashtag #McDStories that went like this: ‘When u make something w/pride, people can taste it,’ – McD potato supplier #McDStories http://t.co/HaPM5G9F‘ (source). The link is a video of McDonald’s potato supplier Frank Martinez and includes a heartwarming story about his life as a potato farmer. -
Tablet Content Marketing: Crazy Stats and Time to Move
25 Jan 2012 | 4:14 amIf you are not up on the latest statistics on the tablet, here are some to chew on: Apple reported first quarter earnings, selling over 15 million iPads during the quarter. This is a 111% increase from the previous quarter. In just under two years, Apple has now sold over 55 million units. According to Pew Internet’s latest findings, the share of Americans who own a tablet computer nearly doubled from December 2011 to January 2012. The number of Americans now owning at least one tablet device is now at 29%. Tablet: The Curl-Up Device Historically in marketing, we have talked about…
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Writing On The Web by Patsi Krakoff, The Blog Squad
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The Naked Blog: Dress Up Your Words
8 Feb 2012 | 4:13 amWhat can you learn about blog writing and content marketing from the theater? As I’ve mentioned before, I’ve attended local theater productions, including performances on The Naked Stage. (Photos courtesy Stuart Miles) If you’re not familiar with this kind of theater format, the actors read their lines, sitting on stools, dressed in black, without benefit of costumes, scenery, makeup, or movement. Hence the name, Naked Stage: the presentation is devoid of any of the usual visual aids. There’s a narrator to explain the scenes and movements, including sounds, which… -
5 Ways to Get Readers to Respond
1 Feb 2012 | 4:43 amYou spend a lot of time writing content on your blog but if the only comments you get are from people looking for free marketing, maybe it’s time to revise your content strategies. Here’s a guest post from Chris Peterson at Straight North integrated marketing services in Chicago. 1. Your Blog as an Interactive Tool When it comes to effective Web content, it’s no longer enough to post simple text with a graphic. Online newspapers learned that the hard way, but bloggers are discovering ways to use the Web as a means for two-way interaction – increasing the relevance of a blog… -
4 Content Marketing Goals for a Coach Website
26 Jan 2012 | 5:21 amHow should content marketing be used on the home page of your website? What makes good website copy? More specifically, if you’re a professional service provider, like an executive coach, a consultant, a lawyer, health care or financial adviser… how do you create a website that attracts clients and gets potential new leads? No matter what business you’re in, your content must achieve four things. Here are four goals for your online content: Connect immediately (by speaking to your readers’ challenges or problems) Answer questions and educate (by suggesting… -
A Checklist for 2012 Content Marketing Plans
19 Jan 2012 | 3:23 am2012 Content Marketing – how did we get here so fast? I’ve been reviewing my 2011 blog posts, email broadcasts, videos, and taking stock. I hope you’re doing the same, so you’ll get an idea of what’s needed for your own business in 2012. (Photo courtesy Rawich/FreeDigitalPhotos.net) Here’s a checklist for reviewing your 2011 content marketing results so you can know where to spend your time and energy in 2012: What were your most effective blog posts in terms of numbers of page views? Which posts generated the most comments? What email promotional… -
Content Marketing Tasks: Practice Makes Progress
4 Jan 2012 | 4:15 amIf you’ve spent your career avoiding certain marketing tasks because you don’t think you’re any good at them, you struggle each time you try, and you end up with weak results, take heart. Persistence has been touted by poets for a reason. Your brain learns a lot each time you try something, even if you fail. If you stop trying, you’ll walk away with nothing. If you persist, however, the rewards are huge. Example: public speaking. Many small business owners and entrepreneurs including many of my clients love the chance to get up and speak. The larger the group, the…
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Influential Marketing
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The Best And Worst Of Super Bowl Marketing Strategy 2012
6 Feb 2012 | 1:40 amI couldn't help but feel sorry this year for anyone who only watches the Super Bowl ads for entertainment. Perhaps the most defining feature of all the ads this year was how uniformly uncreative and dated they were. Marketers turned to old and obvious gags like girls in bikinis and dogs (lots of dogs) to try and carry their ads. The result was a very disappointing collection of ads for anyone who loves marketing and the hype of Super Bowl advertising. Still, there is plenty of marketing to learn from all the efforts this year, so let's get started in breaking down the strategy behind the ads… -
What The Amish Paradox Can Teach You About Marketing
3 Feb 2012 | 4:01 amLast year on a trip back to the US from South Africa, I picked up a magazine about a topic I knew very little about. It is of the common tricks I use to learn about different industries outside of the ones I work directly with – and in this case, the magazine I ended up with was called Farmer’s Weekly. The content was as you would expect, advice for farmers on techniques, information about regulations that will affect their industry and ads for tractors and things like that. In the middle of the issue I picked up was a feature article about what the author called the “Amish Paradox”… -
The 4 Principles Of Delusional Economics
27 Jan 2012 | 4:59 amWhen it comes to economic theories, there is plenty of fascination in the business world around how to explain what drives business and purchasing activities. Behavioural economics, the field of economics concerned with examining why people behave the way they do when it comes to their purchasing behaviour, is hot right now. Bestselling books like Freakonomics and Predictably Irrational dig deep into the psyche of people to try and explain seemingly illogical actions. My own upcoming book called Likeonomics, to some degree, looks at a similar theme of why we do business with people and… -
FinnAir, Republic Day & Why Celebration Is The Best Marketing Strategy
26 Jan 2012 | 8:28 amA few weeks ago it was my birthday. The day before on a Saturday morning, my two boys came leaping into our room very excited to wake me up. It wasn't so much about my birthday, unfortunately, as it was about getting ready to do their favourite thing on a Saturday morning: going to IHOP for pancakes. And when there is a birthday involved, it is an even bigger deal. Your birthday is a celebration there. They bring over at least 6 of the wait staff to sing their own version of the birthday song to you. You get ice cream for breakfast (what kid wouldn't love that?). People love celebrations -… -
Honda Masters The Art of Marketing Timing
23 Jan 2012 | 6:44 pmEvery year at the start of the new year there is something that most of us do without realizing it. It is related to making new year's resolutions, but it is more about sequencing your long term goals into the order in which you want to achieve them. One example might be saying to yourself, "I want to be married and then have a kid before I turn 35." Life is full of these little promises. So full, in fact, that often we make them to ourselves without even thinking. It raises an interesting marketing question as well. What would it take to get a customer to reevaluate the life sequence they…
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Web Ink Now
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MYTH: "My buyers are not on the Web"
5 Feb 2012 | 8:20 amI frequently hear from people that their buyers are not on the Web. This myth is used an excuse not to create a valuable Web site and to avoid creating content. Sorry to deliver a reality check, but the truth is that very few people are offline, particularly when you include lower cost mobile technology. In fact, there are more mobile phones in the world than toothbrushes. Of the 6 billion people on the planet, 4.8 billion have access to a mobile phone. I saw this phenomenon in action this week while on a one-week expedition in the Panamanian jungle. Together with seven other international… -
The advertising arms race now going to the edge of space
31 Jan 2012 | 3:17 amPerhaps you've seen the video Lego Man in Space that’s gone around recently. It's an interesting time-lapse sequence of a ride on a weather balloon and has generated two million views in five days. Whenever there is a new technology like this, it is inevitable that somebody will use it as a place to sell ads. Enter JP Aerospace, a company that flies a high altitude balloon, carrying ads, to the edge of space and returns photos for the sponsor to use. The JP Aerospace site says: "Creates impact! Gives customers a lasting impression of your logo or message! Provides a dramatic image for your… -
Thinking Right (and Left) about Content Marketing
27 Jan 2012 | 1:11 pmAs I evaluate Web marketing such as blogs and websites, one thing I look for is evidence of both left-brain and right-brain thinking in the creation of the content. This obsession might seem trivial, but I guess my right-brain outlook on life causes me to take a holistic view of content. The right-/left-brain concept is widely credited to have developed from the thinking of American psychobiologist Roger Sperry in the late 1960s. Sperry's Nobel Prize-winning work opened whole fields of psychological and philosophical debate including the idea that there are two different sides of the brain,… -
Playing for Change
23 Jan 2012 | 7:28 amWhen I first saw the original Playing for Change video Stand By Me on YouTube I was moved and fascinated and jumped for joy. Wow. As a music lover and collector of social media success stories, here was both music and social media triumphantly on display and coming together to support a good cause. I talked up the videos via social and in person to everyone I saw. Stand By Me now has 37 million views on YouTube and has sparked a movement. Now, Playing for Change has 15 videos in the Songs Around the World series with a combined 140 million views. If you haven't seen a Playing for Change video… -
Stop SOPA Silliness
18 Jan 2012 | 3:36 amIt didn't work with music: The music industry killed Napster and sued 16-year-olds to protect their dying business model of selling "albums" via top 40 radio. Instead of understanding the immense power of social media like YouTube as a marketing tool to sell single songs (iTunes) and streaming subscriptions (Spotify), the music industry honchos preferred to destroy in a ridiculous attempt to save the status-quo. Listened to top 40 radio recently? It didn't work with email: I get many times more unsolicited (and illegal) email than I did prior to CAN-SPAM. Tons of it from legitimate companies…
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Conversation Marketing: Internet Marketing with a Twist of Lemon
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SEO Exam questions: The answers
8 Feb 2012 | 7:44 pmWhen I wrote these exam questions, I have to admit, I didn’t think about publishing the answers. It seemed kind of… wrong. But then I thought about the havoc wreaked if all kids had the teachers’ answer keys (obscure Simpsons reference there). And I smiled in a way that makes my family nervous. So, the answers: 1. True or false or both: The ‘nofollow’ attribute is good for SEO. Yeaaahhhh so about this one. I did a lousy job with the question, and about 30 people simultaneously pointed that out. The question should have read: True or false: The… -
SEO exam questions: A sample
7 Feb 2012 | 7:23 amI’m working on a set of SEO test questions at my company. The objective: Figure out each SEO analyst’s strengths and weaknesses, then tailor training to them. I thought I’d share a few. They’re supposed to start off pretty easy and get more difficult: TRUE or FALSE or BOTH: The ‘nofollow’ attribute is good for SEO. When are drop-down menus bad for SEO? Always Never If they cause unnecessary pagerank ‘leaks’. How many times should you repeat a key phrase on a page? Come off it, Ian, there’s no right answer to that. 3% of the total words on… -
Twitter shows up in Google SERPs again
4 Feb 2012 | 9:50 amImportant update: Man, did I get this one wrong. Andy Beard correctly points out that this result showed up because I follow Lucky on Google+, and they have a link to their Twitter profile in their Google+ profile. The result only shows up once in a while, and in my Saturday-morning haze it I mistook it. So, my bad. Very bad. Very, very, very bad. Just saw Twitter start showing up in Google search results pages again, “Plus Your World” style in this search for ‘jeans’. I follow Lucky Brand on Twitter: Twitter Plus Your World Could this mean that Google’s loosing… -
Google Plus will build your search traffic
2 Feb 2012 | 8:40 amGoogle Search Plus Your World builds organic search traffic, big-time. Say what you want about the evil-ness of the whole thing. It’s a huge opportunity, and you need to capitalize on it now. The background I’ve been working for several weeks, researching what seems to get your Plus profile showing up in organic search results—also known as Google Search Plus Your World. Yes, that actually translates to Google SPY World. Sergey, Larry, did you guys pay someone to come up with that? Along the way, I’ve measured the traffic generated by Plus Your World results. The… -
Webinar video now available
1 Feb 2012 | 6:47 pmAll I ask in exchange is your soul. Well. Actually just your e-mail address, if you don’t mind. Click here to sign up and watch the video of the first webinar, ‘Internet marketing 101′. I won’t spam you. Much.
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Marketing Interactions
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Expectations and Experience are the New Competition
6 Feb 2012 | 11:51 amFor years, B2B marketers have been worried about competitors' products and solutions. They spent a considerable amount of effort trying to differentiate their features and prove their offering is better than another company's version of something similar. As technology continues to shorten product time-to-market and allow for rapid updates and improvements, it's also enabled marketers to become publishers, applying even more pressure to move faster to produce more information than competing vendors. Online publishing is the new version of one-upping. (Competitor A just… -
Marketing Cloud Computing to Non-Believer CIOs
2 Feb 2012 | 4:16 pmCloud computing is a pretty big deal. It's one of the top priorities for many CIOs. So, it should be a pretty easy process to build a B2B content strategy that helps CIOs make a purchasing decision. Or is it? I subscribe to a lot of newsletters and have a ton of Google Alerts to help me mine for information I use to learn more about the buyers my clients sell to. In my Inbox today was a bonanza of a resource. SearchCIO sent me a link to: Quick take: Why iRobot's CIO doesn't like enterprise cloud computing This resource is a quick interview with Jay Leader, CIO of iRobot, in… -
Why B2B Marketers Must Address Status Quo
31 Jan 2012 | 4:15 pmWhen I do stategic planning workshops with my clients, we get into a lot of discussions about buying stages. Anyone who's followed me for a while or read my book knows that I always start very early in the process with the stage of Status Quo. My definition of status quo is the buyer's current situation. We get to that by answering questions such as: How are they doing what your product enables today? What workarounds may be in place that could be escalating pain? Why should they care about what you're talking about? What would get their attention? What would they need to learn… -
The Content Marketing Continuum: Part 1
29 Jan 2012 | 12:25 pmOnline publishing has changed the game. Yes, the Internet changed everything. You've heard it before. But, what many B2B marketers haven't yet grasped is the shift from start and stop marketing campaigns to approaching online publishing as a Content Marketing Continuum. To make this shift, marketers need a framework, not just the ability to publish content. Marketers are under pressure to create a sustainable buyer experience that results in a profitable outcome. Pushing out stand-alone events or campaigns that stop and start and continuously change in focus is not going to… -
Are Shorter Sales Cycles a Wake-up Call for Marketers?
24 Jan 2012 | 4:47 pmMarketing Sherpa's chart of the week shows the answer to this question. Q. Please select the time period closest to the length of your organization's entire sales cycle, from first lead inquiry to purchase. In the commentary, Jen Doyle states that these results showing shorter sales cycles correlate to the lower deal prices Marketing Sherpa's annual benchmark survey also discovered. But I think there's more at stake here than lower prices. Everyone has been talking about how much time buyers spend self-educating and researching prior to identifying themselves to vendors.
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Brian Solis
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Meet the Mother of All Processes
8 Feb 2012 | 10:32 amGuest post by John M. Bernard, author of the new book, Business at the Speed of Now, and Chairman and Founder of Mass Ingenuity. Imagine going to work in one of Henry Ford’s factories a century ago, proud that management referred to you a “hand” or a “hammer” or maybe even a “wrench.” The labels reflected Ford’s emphasis on automation and management’s view of laborers as mere cogs in the machine. Screw this nut onto that bolt; weld this strap to that frame; do it over and over and over again until your brain froze with boredom. Of course, management needed workers to get the… -
2011 Was the Year of the Mobile Consumer, What’s in Store for 2012? Value.
7 Feb 2012 | 10:10 amChris Silva, my colleague at Altimeter Group, released a useful report today that I wanted to share with you here. Mobile is important and I believe you know this. However, when we consider mobile, we often think about the experience when and where it begins. But, we often miss the opportunity to lead a more meaningful journey as it may travel from small screen to larger screens across laptops, desktops and beyond. And along the way, we must now determine our role in this journey to provide information, shape decisions, and influence behavior. In Chris’ report, he reminds us that 2011… -
Season 2 Finale: How Yamaha invests in new customer experiences
3 Feb 2012 | 10:52 amThis is it…the Season Finale! And, what a way to end Season 2 of (R)evolution…. In this episode, Yamaha shares what is by far the most expansive view of disruptive technology’s impact on business infrastructure and culture on the show to date. What you’ll see is a genuine discussion with Jeff Hawley and Rick Williams of Yamaha explore how an already successful business is exploring new opportunities to better define the customer experience before, during and after transactions. It comes down to workflow. Nowadays, it either works for you or works against you. Here,… -
Smartphones, Tablets, PCs, The Devices People Use to Discover Information in Social Media (and when)
2 Feb 2012 | 3:13 pmMy friends over at bit.ly published an interesting graph that reveals the devices as well as the days/times that people use different devices and how and when they consume information. As you can imagine, it’s across the board, but as you can see, there are waves that every device follows, except the desktop. Desktops are of course the devices that we can assume people use during work hours. As such, they are most heavily used on weekdays before noon. Interestingly enough, phone traffic peaks at about the same times, but not to similar effects. What’s also telling is that tablets… -
What’s Love Got to Do with It? The 3P’s of Identity
2 Feb 2012 | 6:16 amGuest post by Allison Cerra, author of Identity Shift With the 2012 Presidential election looming, there’s no shortage of polls to help narrow the field of candidates. I find a recent one from Fox News to be particularly fascinating. Among other questions, Republican primary voters were asked which Republican presidential candidate is most likeable and which they would most trust with a nuclear weapon. While Newt Gingrich scored at the top of the heap in earning the trust vote, he scored only marginally well on the likeability scale. The topic was discussed on the network’s “Fox &…
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Content Marketing Today
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Content – A Seven-Step Road Map for Your Content Marketing : MarketingProfs Article
3 Feb 2012 | 10:17 amContent – A SevenStep Road Map for Your Content Marketing (7 step road map for creating content marketing.)…Via www.marketingprofs.com -
A Social Media Primer For Neophytes-How To Populate Your iPad or Tablet – Town Hall
3 Feb 2012 | 10:15 amUSA TODAY–A Social Media Primer For Neophytes-How To Populate Your iPad or Tablet Town Hall.There has been an explosion in social media networks over the past ten years. The younger set gets it, and aggressively uses them.Via finance.townhall.com -
How the Third Wave of Media Is Transforming Marketing Content
3 Feb 2012 | 10:14 amThe third wave of media is here. Here’s what you have to do to transform your marketing content along with it.Via blog.hubspot.com -
Building a Brand for Gen Y [CONVO] | Social Media Today
3 Feb 2012 | 10:13 amA brand is much more than its name. A great brand will trigger an emotional reaction and, perhaps, a sense of belonging. In social media domains, it should create a motivation to share.Via socialmediatoday.com -
Managing Content Marketing: Expert Interview with Joe Pulizzi
1 Feb 2012 | 8:24 amWhat is content marketing?What makes it different from other types of business communications, and why should local businesses adopt a content marketing… See the video interview below to learn from content marketing guru, Joe Pulizzi: Via www.business2community.com
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How to Change the World
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Raising Money: What Not to Say and What Not to Believe #OfficeandGuyK
20 Jan 2012 | 10:46 amOver the past two weeks via my partnership with Microsoft and Office Web Apps, I’ve provided templates of models for you to create enchanting PowerPoint pitches, Word business plans, and Excel financial models. They are all available for you to download from my SkyDrive account. I hope these documents and blog posts help you save a boatload of time and increase the quality of your efforts.I leave you with two sets of top ten lies: one of entrepreneurs and one of investors so that you know what not to say and what not to believe. Top Ten Lies of Entrepreneurs “Our projections are… -
Design a Sam Adams beer
20 Jan 2012 | 8:24 amNow this is a fun project. I’m helping Sam Adams “tap” the knowledge of beer drinkers and crowd source its next brew. Join the party by getting the app and designing your beer: The final brew will be released in Austin in the first week of March. #sponsored -
How to Create an Enchanting Financial Forecast #OfficeandGuyK
17 Jan 2012 | 1:52 pmThis is the third post in my Microsoft partnership, and it’s all about numbers. The topic is crafting your financial forecast to include in your pitch. Bill Reichert, my partner at Garage Technology Ventures, created an Excel model and wrote this blog post. There’s a lesson in this too: Get the best person for the job. His grasp of financial models and how to present them exceeds mine by two orders of magnitude. The Purpose of Financial Projections When it comes to financial projections, there are two types of entrepreneurs: first, the “visionary entrepreneur” who… -
How to Create an Enchanting Business Plan #OfficeandGuyK
12 Jan 2012 | 8:16 amHere is the second post in my series about planning, pitching, and launching a new business venture. In partnership with Microsoft and Office Web Apps, I’ve created a Word document that outlines a good business plan. It’s saved to my SkyDrive folder here. Feel free to download it and use it as inspiration. And if you’re working with a partner, you can use the free Word Web App to stay in sync. I provided the PowerPoint document before the Word document because a good business plan is an elaboration of a good pitch as opposed to a good pitch being a distillation of good business plan. -
How to Create an Enchanting Pitch #OfficeandGuyK
9 Jan 2012 | 8:01 amWelcome to the first in a series of blog posts I’ll be doing as part of a partnership with Microsoft and Office Web Apps. Over the next two weeks, I’ll cover everything a budding entrepreneur needs to turn an idea into an enchanting investment opportunity—from the perfect pitch to a killer business plan to financial forecasts. I’m going to start with a little dissertation on creating effective PowerPoint pitches for your company. I embedded the sample deck for you to click through by using the PowerPoint Web App. When you’re ready to get started, you can download the…
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Social Business Advisor: Social CRM and Enterprise 2.0
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Do Organizations Need a Chief Collaboration Officer?
8 Feb 2012 | 4:06 pmMore organizations are starting to deploy new collaborative tools and strategies as a core part of their business evolution to connect and engage employees. It’s becoming increasingly difficult (especially at large companies) to oversee these initiatives as typically there isn’t a role devoted to collaboration. Usually collaboration falls on the shoulders of employees with an existing full plate of things that need to get done (such as the CIO). So is it about time for organizations to create the role of the CCO (chief collaboration officer)? In 2010 Morten Hansen and Scott… -
Implementing Enterprise 2.0 at the Elizabeth Glaser Pediatric AIDS Foundation Pt 4: Financial Impact, Future Changes, and Lessons Learned
6 Feb 2012 | 12:08 amThis is the fourth and final post in a series of posts on how the Elizabeth Glaser Pediatric AIDS Foundation (The Foundation), is implementing emergent collaboration strategies and technologies within its organization. You can read part 1 on Business Drivers, part 2 on Organizational and Culture shifts, and part 3 on Technology Adoption and Operational Impact. The Foundation is a non-profit organization dedicated to preventing pediatric HIV infection and eliminating pediatric AIDS through research, advocacy, and prevention, care, and treatment programs. The Foundation, currently working in 17… -
Implementing Enterprise 2.0 at the Elizabeth Glaser Pediatric AIDS Foundation Pt 3: Technology Adoption and Operational Impact
3 Feb 2012 | 12:08 amThis is the third in a series of posts on how the Elizabeth Glaser Pediatric AIDS Foundation (The Foundation), is implementing emergent collaboration strategies and technologies within its organization. You can read part 1 on Business Drivers and part 2 on organizational and culture shifts. The Foundation is a non-profit organization dedicated to preventing pediatric HIV infection and eliminating pediatric AIDS through research, advocacy, and prevention, care, and treatment programs. The Foundation, currently working in 17 countries, was founded in 1988 and experienced significant growth… -
Implementing Enterprise 2.0 at the Elizabeth Glaser Pediatric AIDS Foundation Pt 2: Culture and Organizational Structure Shifts
1 Feb 2012 | 12:08 amThe first part of this case study on the Glaser Foundation discussing business can be found here. The Foundation is a non-profit organization dedicated to preventing pediatric HIV infection and eliminating pediatric AIDS through research, advocacy, and prevention, care, and treatment programs. The Foundation, currently working in 17 countries, was founded in 1988 and experienced significant growth in the last five years, with its employee base increasing from 200 employees in 2006 to over 1,500 in 2011. This was due in part to increased funding from new global health initiatives, such as the… -
Implementing Enterprise 2.0 at the Elizabeth Glaser Pediatric AIDS Foundation Pt 1: Business Drivers
30 Jan 2012 | 12:08 amThis is the first in a series of posts on how the Elizabeth Glaser Pediatric AIDS Foundation (The Foundation), is implementing emergent collaboration strategies and technologies within its organization. The Foundation is a non-profit organization dedicated to preventing pediatric HIV infection and eliminating pediatric AIDS through research, advocacy, and prevention, care, and treatment programs. The Foundation, currently working in 17 countries, was founded in 1988 and experienced significant growth in the last five years, with its employee base increasing from 200 employees in 2006 to over…
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Brian Solis
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Meet the Mother of All Processes
8 Feb 2012 | 10:32 amGuest post by John M. Bernard, author of the new book, Business at the Speed of Now, and Chairman and Founder of Mass Ingenuity. Imagine going to work in one of Henry Ford’s factories a century ago, proud that management referred to you a “hand” or a “hammer” or maybe even a “wrench.” The labels reflected Ford’s emphasis on automation and management’s view of laborers as mere cogs in the machine. Screw this nut onto that bolt; weld this strap to that frame; do it over and over and over again until your brain froze with boredom. Of course, management needed workers to get the… -
2011 Was the Year of the Mobile Consumer, What’s in Store for 2012? Value.
7 Feb 2012 | 10:10 amChris Silva, my colleague at Altimeter Group, released a useful report today that I wanted to share with you here. Mobile is important and I believe you know this. However, when we consider mobile, we often think about the experience when and where it begins. But, we often miss the opportunity to lead a more meaningful journey as it may travel from small screen to larger screens across laptops, desktops and beyond. And along the way, we must now determine our role in this journey to provide information, shape decisions, and influence behavior. In Chris’ report, he reminds us that 2011… -
Season 2 Finale: How Yamaha invests in new customer experiences
3 Feb 2012 | 10:52 amThis is it…the Season Finale! And, what a way to end Season 2 of (R)evolution…. In this episode, Yamaha shares what is by far the most expansive view of disruptive technology’s impact on business infrastructure and culture on the show to date. What you’ll see is a genuine discussion with Jeff Hawley and Rick Williams of Yamaha explore how an already successful business is exploring new opportunities to better define the customer experience before, during and after transactions. It comes down to workflow. Nowadays, it either works for you or works against you. Here,… -
Smartphones, Tablets, PCs, The Devices People Use to Discover Information in Social Media (and when)
2 Feb 2012 | 3:13 pmMy friends over at bit.ly published an interesting graph that reveals the devices as well as the days/times that people use different devices and how and when they consume information. As you can imagine, it’s across the board, but as you can see, there are waves that every device follows, except the desktop. Desktops are of course the devices that we can assume people use during work hours. As such, they are most heavily used on weekdays before noon. Interestingly enough, phone traffic peaks at about the same times, but not to similar effects. What’s also telling is that tablets… -
What’s Love Got to Do with It? The 3P’s of Identity
2 Feb 2012 | 6:16 amGuest post by Allison Cerra, author of Identity Shift With the 2012 Presidential election looming, there’s no shortage of polls to help narrow the field of candidates. I find a recent one from Fox News to be particularly fascinating. Among other questions, Republican primary voters were asked which Republican presidential candidate is most likeable and which they would most trust with a nuclear weapon. While Newt Gingrich scored at the top of the heap in earning the trust vote, he scored only marginally well on the likeability scale. The topic was discussed on the network’s “Fox &…
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Marketing Interactions
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Expectations and Experience are the New Competition
6 Feb 2012 | 11:51 amFor years, B2B marketers have been worried about competitors' products and solutions. They spent a considerable amount of effort trying to differentiate their features and prove their offering is better than another company's version of something similar. As technology continues to shorten product time-to-market and allow for rapid updates and improvements, it's also enabled marketers to become publishers, applying even more pressure to move faster to produce more information than competing vendors. Online publishing is the new version of one-upping. (Competitor A just… -
Marketing Cloud Computing to Non-Believer CIOs
2 Feb 2012 | 4:16 pmCloud computing is a pretty big deal. It's one of the top priorities for many CIOs. So, it should be a pretty easy process to build a B2B content strategy that helps CIOs make a purchasing decision. Or is it? I subscribe to a lot of newsletters and have a ton of Google Alerts to help me mine for information I use to learn more about the buyers my clients sell to. In my Inbox today was a bonanza of a resource. SearchCIO sent me a link to: Quick take: Why iRobot's CIO doesn't like enterprise cloud computing This resource is a quick interview with Jay Leader, CIO of iRobot, in… -
Why B2B Marketers Must Address Status Quo
31 Jan 2012 | 4:15 pmWhen I do stategic planning workshops with my clients, we get into a lot of discussions about buying stages. Anyone who's followed me for a while or read my book knows that I always start very early in the process with the stage of Status Quo. My definition of status quo is the buyer's current situation. We get to that by answering questions such as: How are they doing what your product enables today? What workarounds may be in place that could be escalating pain? Why should they care about what you're talking about? What would get their attention? What would they need to learn… -
The Content Marketing Continuum: Part 1
29 Jan 2012 | 12:25 pmOnline publishing has changed the game. Yes, the Internet changed everything. You've heard it before. But, what many B2B marketers haven't yet grasped is the shift from start and stop marketing campaigns to approaching online publishing as a Content Marketing Continuum. To make this shift, marketers need a framework, not just the ability to publish content. Marketers are under pressure to create a sustainable buyer experience that results in a profitable outcome. Pushing out stand-alone events or campaigns that stop and start and continuously change in focus is not going to… -
Are Shorter Sales Cycles a Wake-up Call for Marketers?
24 Jan 2012 | 4:47 pmMarketing Sherpa's chart of the week shows the answer to this question. Q. Please select the time period closest to the length of your organization's entire sales cycle, from first lead inquiry to purchase. In the commentary, Jen Doyle states that these results showing shorter sales cycles correlate to the lower deal prices Marketing Sherpa's annual benchmark survey also discovered. But I think there's more at stake here than lower prices. Everyone has been talking about how much time buyers spend self-educating and researching prior to identifying themselves to vendors.
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Web Ink Now
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MYTH: "My buyers are not on the Web"
5 Feb 2012 | 8:20 amI frequently hear from people that their buyers are not on the Web. This myth is used an excuse not to create a valuable Web site and to avoid creating content. Sorry to deliver a reality check, but the truth is that very few people are offline, particularly when you include lower cost mobile technology. In fact, there are more mobile phones in the world than toothbrushes. Of the 6 billion people on the planet, 4.8 billion have access to a mobile phone. I saw this phenomenon in action this week while on a one-week expedition in the Panamanian jungle. Together with seven other international… -
The advertising arms race now going to the edge of space
31 Jan 2012 | 3:17 amPerhaps you've seen the video Lego Man in Space that’s gone around recently. It's an interesting time-lapse sequence of a ride on a weather balloon and has generated two million views in five days. Whenever there is a new technology like this, it is inevitable that somebody will use it as a place to sell ads. Enter JP Aerospace, a company that flies a high altitude balloon, carrying ads, to the edge of space and returns photos for the sponsor to use. The JP Aerospace site says: "Creates impact! Gives customers a lasting impression of your logo or message! Provides a dramatic… -
Thinking Right (and Left) about Content Marketing
27 Jan 2012 | 1:11 pmAs I evaluate Web marketing such as blogs and websites, one thing I look for is evidence of both left-brain and right-brain thinking in the creation of the content. This obsession might seem trivial, but I guess my right-brain outlook on life causes me to take a holistic view of content. The right-/left-brain concept is widely credited to have developed from the thinking of American psychobiologist Roger Sperry in the late 1960s. Sperry's Nobel Prize-winning work opened whole fields of psychological and philosophical debate including the idea that there are two different sides of the… -
Playing for Change
23 Jan 2012 | 7:28 amWhen I first saw the original Playing for Change video Stand By Me on YouTube I was moved and fascinated and jumped for joy. Wow. As a music lover and collector of social media success stories, here was both music and social media triumphantly on display and coming together to support a good cause. I talked up the videos via social and in person to everyone I saw. Stand By Me now has 37 million views on YouTube and has sparked a movement. Now, Playing for Change has 15 videos in the Songs Around the World series with a combined 140 million views. If you haven't seen a Playing for Change video… -
Stop SOPA Silliness
18 Jan 2012 | 3:36 amIt didn't work with music: The music industry killed Napster and sued 16-year-olds to protect their dying business model of selling "albums" via top 40 radio. Instead of understanding the immense power of social media like YouTube as a marketing tool to sell single songs (iTunes) and streaming subscriptions (Spotify), the music industry honchos preferred to destroy in a ridiculous attempt to save the status-quo. Listened to top 40 radio recently? It didn't work with email: I get many times more unsolicited (and illegal) email than I did prior to CAN-SPAM. Tons of it from legitimate companies…
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Being Peter Kim
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Is social media free?
2 Feb 2012 | 12:22 amIn 2002, I was having a budget conversation with my CFO. I was general manager of the online store and we were discussing my requests for FTEs, technology upgrades, and marketing spend. The CFO asked me, "this is an online store...why do we need to spend any more money...doesn't it run itself?" (I'm 99% sure he wasn't joking.) This week, news has been circulating that FMCG company Procter & Gamble will eliminate 1,600 jobs and shift more budget into digital media. The headline over at Business Insider is a bit more incendiary: "P&G To Lay Off 1,600 After Discovering It's Free To…
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Presentation Zen
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Hans Rosling: The Jedi Master of data visualization
26 Jan 2012 | 11:31 pmDr. Hans Rosling is one of my presentation heroes; he's been featured or mentioned in all my books and several times on presentationzen.com over the years. If there is a Jedi Master of presenting data clearly, visually, and simply, then it is Hans. He proves time and time again, that data are not dull—and when you are trying to change the world, there is no excuse for boring presentations. Most people are aware of Dr. Rosling through his popular TED Talks, but just in case you've never seen him present, below is a nice 5-minute piece he did on CNN's Fareed Zakaria GPS. At TED.com you'll… -
New: Presentation Zen (2nd Edition)
18 Jan 2012 | 10:36 pmFour years ago my first book Presentation Zen was published by Peachpit Press. Since then I wrote two other presentation books and a sketchbook/storyboard book and a DVD (plus an additional DVD/Book just for Japan). Although a lot of time had passed, I was still happy with the original Presentation Zen. And yet, the original Presentation Zen book could benefit from a little freshening up in the form of a 2nd edition for 2012. This 2nd edition of Presentation Zen has the same look and feel as the original book and I still did all the design and layout myself. The biggest difference is the book… -
10 great books to help you think, create, & communicate better in 2012
10 Jan 2012 | 4:54 amIn the spirit of personal kaizen, I have listed below a few books that I read (or reread) over the past year that you may want to read as part of your own continuous improvement journey. (Clicking on the book's icon takes you to Amazon.com.) (1) Your Brain at Work: Strategies for Overcoming Distraction, Regaining Focus, and Working Smarter All Day Long. Over the last 10-20 years scientists have made many remarkable discoveries concerning the brain and how it works. David Rock is not a neuroscientist but he is a good "neurotranslator" of the scientific evidence and does a good job of… -
Progress and the intentional selection of less
30 Dec 2011 | 5:26 pmMany people today talk about presentation technology as if it were a panacea for boring lectures and ineffective presentations. Technologies such as our laptops, iPads, and cool software packages are wonderful tools that can, when used well, increase the quality of communication and engagement. This is especially true when we need to engage with people live on the other side of the planet via tools like video conferencing, webinars, Skype, and so on. However, while technology has evolved in dramatic ways over the last generation, our deep human need for visceral connections, and personal… -
Steve Jobs: "People who know what they’re talking about don’t need PowerPoint"
20 Dec 2011 | 5:12 amOne thing we need to constantly remind ourselves is that slides and other forms of projected visualization—no matter how "cool" they may be—are not appropriate for every context. Multimedia is great for presentations before large groups such as keynote addresses or conference presentations, but in meetings where you want to actively discuss issues or go over details in depth, slides—especially the snooze-inducing bulletpoint variety, which are never a good idea—are almost always counter productive. I stressed early on in the first version of Presentation Zen four years ago—and ad…
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Duarte Blog
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Creative Like a Fox! Dan Roam and I Compare Notes on Creative Process
3 Feb 2012 | 6:15 amDan Roam schools me on creative process. His new book, BLAH BLAH BLAH, offers awesome tips on how to utilize visual and verbal concepts to refine ideas to their most pure state. -
Are You a Fox or a Hummingbird? Dan Roam Explains Your Brain
2 Feb 2012 | 6:27 amDan Roam uses an animalistic metaphor to explain how your brain processes information, and reveals how to help facilitate communication between our verbal and visual minds. That and more in his new book, BLAH BLAH BLAH. -
Grammar Ain’t Just for Words Anymore
1 Feb 2012 | 8:58 amDan Roam used the rules of verbal grammar to build a Visual Grammar Graph that bridges the gap between verbal and visual concepts. Vivid Grammar is featured in his new book, BLAH BLAH BLAH. -
Quit Talking and Start Thinking
31 Jan 2012 | 4:03 pmDan Roam explains why we talk too much, and how we can use our predilection for vision to become better problem solvers. “Vivid Thinking” is one of the many gems in his new book, BLAH BLAH BLAH. -
Obama’s SOTU: What Is, and What Could Have Been
25 Jan 2012 | 3:46 pmLast night President Barack Obama delivered what could be considered the biggest presentation of the year. In outlining his vision for America and his legislative priorities for 2012, the President attempted to persuade a variety of different audiences – including the United States Congress, business leaders and 25 million members of the American public – that he has a plan to continue improving the lives of Americans. So how did he do? Leaving aside the merit of his proposals, did he tell a story compelling enough to convince such a broad audience? Graphic recording of the State of the…
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VentureBeat
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Blip chops off its “.tv” branding with a $12M investment sword
8 Feb 2012 | 7:49 pmIndie streaming video startup Blip.tv announced today that it will ditch the “.tv” from its name in the first of many steps to refresh and improve the company. Blip has also secured a $12 million round of funding to help see those improvement efforts through. “Our research actually showed that people didn’t really identify web series as associated with television, so dropping the ‘.tv’ from the brand just made sense,” said Blip COO Steve Brookstein in an interview with VentureBeat. “It also fits in line with what we’re doing with the site… -
Skyrim creator Todd Howard shares secrets of video game design
8 Feb 2012 | 7:37 pmThe Elder Scrolls V: Skyrim co-creator Todd Howard shared the secrets of video game design at the opening keynote of the annual DICE Summit in Las Vegas this evening. In a speech before hundreds of elite game developers, Howard said that the secret to making games such as Skyrim — which has shipped 10 million units and has been rated one of the best games of 2011 by critics — is to approach it with discipline. Howard heads the Bethesda Game Studios, which is part of ZeniMax, a private equity-funded company that owns other studios such as id Software and publishes games under the… -
Path-ological: In 2010, founder Dave Morin said Path never stored user data
8 Feb 2012 | 6:15 pmDave Morin circa 2010 It’s the privacy snafu that will not die. A day after a developer discovered that mobile social network Path was storing users’ entire address books on its servers, the startup seemed to have defused the incident by apologizing and deleting all the personal data it had stored. But now Gawker’s Ryan Tate has published an email he got from Path CEO Dave Morin back in 2010 in which the CEO acknowledges that his company looks through your contacts in order to suggest connections, but made it explicitly clear that, “Path does not retain or store any… -
Police seize Megaupload founder’s $4.3M home, let pregnant wife stay
8 Feb 2012 | 4:56 pmGovernment officials have Megaupload founder and accused money-launderer Kim Dotcom right where they want him — locked up in New Zealand awaiting an extradition hearing — but that’s not stopping them from kicking the Internet mogul while he’s down. New Zealand authorities seized Dotcom’s $4.3 million Coatesville home today, according to The New Zealand Herald. The property, not previously seized in a January raid that took $16 million in assets, is currently occupied by the alleged crime-ring leader’s pregnant (with twins, no less) wife and three children. -
Facebook gives us some clues about the next 12 months of Timeline
8 Feb 2012 | 2:25 pmFacebook product chief Carl Sjogreen gave developers and others a few clues about what to expect from Facebook over the next year. At the Inside Social Apps conference in San Francisco today, the Facebook executive laid out the three most important parts of Facebook’s third-party development platform: Open Graph, mobile, and games. “The point of Open Graph is … to let apps deeply integrate with Facebook and fill out your Timeline and enrich the News Feed,” he began. “It’s based on the belief that Facebook is more interesting … if it includes more than…
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TechCrunch
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Remember Netvibes? It’s Finally Acquired By Engineering Giant Dassault Systèmes
8 Feb 2012 | 11:48 pmIt’s been a long and winding road since Tariq Krim created and eventually left Netvibes, but today Netvibes has been acquired by huge French engineering giant Dassault Systèmes for an undisclosed amount. Krim continues to pursue his original dream of organising the social web on Jolicloud. -
Analytics Dashboard Netvibes Sold To Dassault Systèmes
8 Feb 2012 | 11:06 pmNetvibes has just been acquired by European product design company Dassault Systèmes (sure this isn’t the type of thing I usually write, but I like the founder Tariq Krim so bear with me here … ). French startup Netvibes is a sentiment analytics dashboard that allows Fortune 500 companies to track their social media presence throughout the realtime web. Dassault is a “3D experience” design company — which lets designers virtualize how products will work in the real world — so the acquisition actually seems jarring at first, but Netvibes CEO Freddy Mini… -
Hipster CEO Also Apologizes For Address Book-Gate, Calls For “Application Privacy Summit” [Guest Post]
8 Feb 2012 | 8:07 pmThe following is a guest post from Hipster CEO Doug Ludlow, following yesterday and today’s revelations that select apps were uploading users’ entire address books to their databases. We blew it, we’re sorry, and we’re going to make it right. It’s Hipster’s goal to provide a fun and beautiful service for our community to share where they are, and what they are doing – creating a safe environment for our users is of the utmost importance to us. However, when we built our “Find Friends” feature for iOS, we clearly dropped the ball when it comes to protecting our… -
Is A Hash Of Hash Of A Torrent Of A Torrent Of Copyrighted Data Copyrighted?
8 Feb 2012 | 7:23 pmLet’s try to parse this. Pirate Bay (.se) user allisfine just recently uploaded a torrent to the site that is a collection of all the magnet identifiers for the entire site (actually, only about a quarter of the site, but all the publicly visible ones). That is to say, it is a list of the unique identifiers, cryptographic hashes, of every .torrent file on the site. In a way, this torrent file, or indeed its magnet identifier (938802790a385c49307f34cca4c30f80b03df59c), contains millions or billions of dollars worth of pirated content. Or does it? It’s more a philosophical question… -
Stealthy Startup timeRAZOR Raises $3.4M Pre-Launch, Partners With Major Household Brands
8 Feb 2012 | 7:01 pmGot FOMO? (That’s “fear of missing out” for those of you who don’t do slang.) There will soon be an app for that, or so says the $3.4 million in angel funding the stealthy D.C.-area startup called timeRAZOR has raised. In its pre-launch state, the curious company is already lining up brand partnerships with big names like Marriott and L’Oreal in preparation for its March debut. But what the heck is a timeRAZOR? According to CEO and co-founder, Jeff White (formerly the founder of govWin), timeRAZOR is a mobile application that will help people discover…
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Escape From Cubicle Nation
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Tracking your right life: Interview with Martha Beck
6 Feb 2012 | 12:00 pmThose of you who have been following my work for awhile know that I have been heavily influenced by my coach mentor Dr. Martha Beck. Her book Finding Your Own North Star changed the course of my life when I read it nearly a decade ago, and eventually led to my Escape from Cubicle Nation work. Martha is a Harvard-trained sociologist and bestselling author. She is Oprah’s life coach in residence, and writes a monthly column for O Magazine. In this interview, I talk with Martha about her brand new book Finding Your Way in a Wild New World. Building on the research she started at Harvard… -
Are you massively wrong about the size of your market?
2 Feb 2012 | 4:05 pmI walked in my son’s Cub Scout meeting late last night, and ran into the wife of our den leader. She is a wonderful person; an engaged mother, passionate volunteer and airline pilot. “I am so sorry for being late,” I said. “I was teaching a class.” “No problem at all, where were you teaching?” she said. “On the phone,” I said. She looked puzzled. “You were teaching on the phone? How does that work?” “I teach marketing to coaches who are in the Martha Beck coaching program. They dial in from all over the world, and I… -
A concrete example of how to get yourself to “do the work”
1 Feb 2012 | 8:51 amGolden Gloves contender Amanda Wang and Pamela Slim. Photo by proud cousin Abe Cajudo. They say the best way to learn something and reinforce positive behavior is to teach it. So here, 5 minutes after gaining insight while on a walk to Starbucks, is my advice to help you “do the work” (said channeling Steven Pressfield). To watch directly on YouTube, go here: http://www.youtube.com/watch?v=3zVWDH2QflA What I neglected to say in the video is that exercising even a little bit makes everything feel better! <Enjoy getting back to your regularly scheduled programming. I have a… -
How to build a powerful and profitable mailing list
17 Jan 2012 | 12:27 pmIf you have studied small business marketing, you may have heard the frequent cheer “The money is in The List!” And indeed, creating a strong email marketing list is a powerful foundation for any business, online or offline. In this video, I give you a few things to think about as you are establishing your mailing list, as well as a cardinal sin to avoid. To view this directly on YouTube, go here: http://www.youtube.com/watch?v=g4xEkc0qEbg More marketing tips coming! At the end of this month, I am going to be opening a new section of Power Boost Marketing for enrollment. Power… -
Bigger goals mean more resistance – don’t back down!
12 Jan 2012 | 12:19 pmHappy 2012! If you followed my planning videos in December, you may have defined some nice juicy goals for yourself this year. And as you have started to execute those plans, you may have already faced some challenges and resistance from your market. My best advice? Don’t back down. Here’s why: (Direct link to YouTube here: http://www.youtube.com/watch?v=ZY-BbkxIkGQ) Bigger Fish! Pescadotes!
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Entrepreneur Update
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Seven Ways to Kill Your Meetings and Unleash Productivity
8 Feb 2012 | 12:08 pmDespite studies showing that meetings are a colossal waste of time, they remain common. Here's how to collaborate while cutting back on meetings. -
The Danger of Being Franchisee No. 1
8 Feb 2012 | 10:00 amSure, it's a thrill to get in on the ground floor of a hot new concept. But it's risky to invest in an unproven business model. Here are questions to ask. -
How the White House Became a Social-Media Powerhouse
8 Feb 2012 | 7:00 amMacon Phillips, the White House's director of New Media, describes how the administration is using social media in unique ways -- and how your business can too. -
No-Cost Ways to Increase Your Sales This Year
8 Feb 2012 | 5:02 amYou don't need to spend a lot to win a lot of sales in 2012. -
The Battle Against SOPA Is Far From Over
8 Feb 2012 | 4:00 amEven though the anti-piracy bill has been sidelined, other proposed legislation still exist that pose equal threats to online businesses.
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B2B Lead Blog
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Taking B2B Marketing Mobile: The Pitfalls and Payback
6 Feb 2012 | 7:48 amTweetMobile marketing for B2B is one of the newest marketing channels yet, according to the 2011 B2B Marketing Benchmark Report, it ranks second only to whitepaper downloads for growing B2B email lists – even though only 48% of the B2B companies responding have a mobile version of their website. “As more businesses target marketing to mobile, I expect even better results,” says Meghan Lockwood, MECLABS research analyst. She will be moderating a panel discussion, Integrating Mobile Campaigns for the Complex Sale, at the MarketingSherpa B2B Email Summit this Wednesday in Las Vegas. I… -
The Lament of the Inside Sales Team: Data, Data Everywhere, but Who’s Ready to Buy?
27 Jan 2012 | 10:26 amTweetAs the MECLABS Research Partnership analyst team, my colleagues and I speak with professionals who attend our events (like the next month’s MarketingSherpa Email Summit in Las Vegas), purchase our publications, and want more information about how MECLABS can help grow their business. So every day we hear about the challenges they’re facing. One issue that surfaces all too often is optimizing databases: When you have a database of thousands upon thousands of names, how do you help your team easily and effectively prioritize who to contact? Nearly every company I talk to does some kind… -
Nine Simple Tactics to Drive a Higher Return on Trade Show Investment
15 Jan 2012 | 11:49 amTweetIn his most recent post, Dave Green pointed out how marketers invest most of their budget on trade shows even though it ranks fourth in effectiveness. He went on to explain how to get a better return on your trade-show investment through lead scoring. Now I’m going to share nine tactics that will drive those lead scores – and your ROI – even higher: Do thorough research. Find out which attendees fit yourUniversal Lead Definition If you have access to the registration list, analyze it. Look up registrants on LinkedIn. Develop a list of targets you want to seek out during the… -
OpenView Names Top 25 Sales Influencers for 2012
15 Jan 2012 | 11:48 amTweetI received some news today that leaves me both humbled and honored. OpenView Labs named its top 25 sales influencers for 2012, and I am among them. This is especially meaningful for two reasons. First, I have tremendous respect for the people who have joined me on this list; I’m in great company. Learn more about them here: Top 25 Sales Influencers for 2012. Second, OpenView Labs takes a scientific approach to selecting its top influencers. OpenView Labs leverages the Klout True Reach metric to calculate social media influence. They also examined blog activity, and other more… -
How to Use Lead Scoring to Drive the Highest Return on Your Trade-Show Investment
29 Dec 2011 | 6:49 amTweetIn the 2012 B2B Marketing Benchmark Report, 1,745 marketing organizations revealed that trade shows took up the biggest chunk of their marketing budget – over 21%. Yet, they only ranked fourth in marketing effectiveness, under websites, SEOs, and emails. I suspect that part of the ROI problem may be due to improper prioritization. Smart marketers apply some type of lead scoring to leads generated from website, SEO, and email initiatives. They need to do the same with trade shows. I recommend ranking trade show leads using the point-system outlined below – the higher the ranking, the…
