What makes the difference between having customers who like you and customers who love you? Many businesses are admired, but only an elite few have passionate, loyal, vocal fans. The kind of customers who not only come back time and time again, but rave to friends, family, and even strangers. Jeanne Bliss has been the Chief Customer Officer for Lands End, Coldwell Banker, and Allstate, to name a few. Her new book, "I Love You More Than My Dog": Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad,is her take on how companies create beloved brands. Q: You describe…